Banking Consultant - Consumer - #310952

Kia ora, we're looking for a Banking Consultant - Consumer to join our awesome team based in Newmarket. Here's some info:

Is this your next role?
You'll look after our customers over the phone, helping them with motor vehicle lending. You'll work with our Credit and Operations divisions to drive great customer outcomes.

Does this sound like you?
You'll be passionate about advocating for your customers, you ideally have some lending experience. People focussed and confident interacting with a range of personalities, you're keen to collaborate with colleagues to drive great outcomes.

You might be a recent graduate who is looking to start their career in an exciting Fintech business, or a more experienced lender looking for your next role in the Banking/Finance sector.

As team player, you'll have:

• Customer centric work experience
• Effective communication skills - written and verbal
• Tertiary qualification in a business discipline preferred
• Lending/ credit experience preferred

A bit about us and what we do
Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto the customer through faster service and better rates.

Can you see yourself here?
We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).

Some of our other benefits include:

• an excellent insurance package
• employee banking perks
• te reo Māori lessons
• yoga and mindfulness classes
• sports teams including touch, netball and football
• daily breakfast, fresh fruit and Friday night pizza and drinks

Diversity & Inclusion
At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have recently received the Rainbow Tick.

Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).

Keen to learn more?
For an insight into life at Heartland, check out https://youtu.be/Sti0louBCw0video, our Instagram @heartlandbanknz or follow us on LinkedIn www.linkedin.com/company/heartland-bank-nz.

Please note you must be eligible to work in New Zealand