Customer Support Agent - Part-time - #310474

Ehara taku toa i te toa takitahi. Engari, he toa takitini.

Success is not the work of one, but the work of many.

Permanent, Part-time Positions Available

Looking for an opportunity where your dedication and excellent communication skills can shine? Join our team as a Customer Support Agent based in the Corporate Building on McLeod Street, Hastings. We're seeking reliable, highly motivated individuals who are passionate about delivering exceptional customer service. In this role, you'll be part of a dynamic team responsible for handling external calls to the hospital, servicing internal calls, managing critical alarms, and responding to emergencies.

Key details:

• Permanent part-time positions with rostered shifts
• Availability for varied shifts 24/7
• Fast-paced team environment
• Crucial role in emergency response and customer service

Requirements:

• Reliability and commitment to the role
• Ability to thrive in a fast-paced team environment and self-manage out of business hours
• Excellent communication skills with a customer-focused approach
• Ability to adapt and perform under pressure during emergencies
• Strong attention to detail and commitment to maintaining accurate records

Don't miss this chance to make a meaningful impact while honing your skills in a rewarding environment. Apply now and become a valued member of our team!

Located in the sunny Hawkes Bay we live in pure paradise. We are known for award-winning food, outstanding architecture, and warm balmy days surrounded by magnificent landscape.

If this sounds like you, review the Position Profile HERE and apply now!

Health New Zealand | Te Whatu Ora Te Matau a Māui Hawke's Bay in general encourages a workforce that is innovative, eager to learn and enhance their skills and is passionate about caring for our community. As part of our team we will support, encourage and help you to develop your career with us.

We are committed to delivering and living our Health New Zealand values of He kauanuanu – Respect, Ākina – Improvement, Rāranga te tira– Teamwork and Tauwhiro – Care. You should be someone who has similar personal values.

Here at Hawke’s Bay District, we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community. Hawkes Bay District is pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

We are proud of our team’s diversity. We know the strength of a diverse and inclusive workforce helps us achieve the best outcomes for our patients and the communities in which we operate and serve.

How to Apply: Please submit your application, including your resume and a cover letter detailing your relevant experience and availability.