Senior Manager Risk Capability & Change

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!

Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations and technologies.

We have an exciting opportunity for an experienced Senior Manager Risk Capability & Change to join our Risk Capability & Change team and help deliver and embed meaningful non-financial risk change across ASB.

Mō te tūranga | About the Role

This isn’t a traditional change management role. You’ll bring together change delivery, communication and capability expertise to translate risk requirements into practical, sustainable outcomes.

Working across Line 1 and Line 2 Risk, you’ll partner with sponsors, senior leaders and key stakeholders to understand change impacts, shape decisions and support the successful implementation and adoption of non-financial risk change. You’ll also play an important role in building risk capability, literacy and confidence through targeted learning, facilitation, coaching and knowledge sharing.

As Senior Manager Risk Capability & Change, You Will

• Lead change management activity for non-financial risk initiatives, from initial scoping and impact assessment through to implementation, embedding and measurement.
• Develop and deliver fit-for-purpose change strategies, delivery plans and communications.
• Partner with sponsors, senior stakeholders and risk leaders across Line 1 and Line 2 to analyse impacts, influence decisions and coordinate successful change delivery.
• Lead business readiness, adoption and change impact activities, ensuring dependencies and risks are understood and managed.
• Design and deliver targeted capability initiatives, including learning activities, communications, storyboards, facilitation and supporting materials.
• Build risk and change capability through coaching, mentoring and knowledge sharing.
• Review learning and capability materials through a risk lens to ensure they support the intended outcomes.
• Measure the effectiveness and maturity of capability initiatives, using feedback and insights to drive continuous improvement.
• Ensure change activity aligns with the Change Management Risk Standard, ASB Delivery Framework and relevant change guidance and tools.
• Contribute to broader Risk Capability & Change priorities and help create a positive, connected and high-performing team environment.

Ngā mea kia whai angitū ahau? | What do I need to be successful?

We’re looking for someone who can confidently move between change delivery and capability work as priorities evolve. You’ll be comfortable working at both a strategic and practical level, from influencing senior stakeholders and shaping an approach through to preparing communications, running activities and creating engaging learning materials.

You’ll Bring

• Strong experience developing change strategies and delivering change initiatives end to end.
• A sound understanding of change management fundamentals, methodologies and tools.
• The ability to translate complex risk requirements into practical change, communication and capability outcomes.
• An understanding of non-financial risk and the role effective risk management plays within an organisation.
• Experience supporting business readiness, adoption and the sustainable embedding of change.
• Strong written and verbal communication skills, with the ability to create clear, engaging communications and learning materials.
• Confidence facilitating activities, workshops or learning sessions with a range of audiences.
• Strong stakeholder management and influencing skills, including experience working with senior leaders.
• The ability to create storyboards and shape learning or capability content.
• A collaborative and adaptable approach, with the confidence to shift between different priorities and types of work.
• Experience coaching, mentoring or supporting others through change.

He aha tā mātou | What can we offer?

Get the work-life equation right.  We know life is full of priorities, from football practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What’s important to you is important to us.  We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day.  Whether you’re into scrapbooking, spontaneous karaoke sessions, or just spending time with family, ASB is working hard to create a culture where everyone feels safe, included, and part of our shared purpose of helping Kiwis get one step ahead.

The whole “one step ahead” thing applies to you, too.  With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of the office.

Me pēhea te tono | How to apply?

We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be treated with confidentiality. Check out the position description to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.