Territory Manager

• Sales & Account Management
• Area / Territory Manager
• Otago
• Permanent / Full Time

12/10/2026

• Competitive salary aligned with experience + Reviewed annually
• Great company benefits + Tools of Trade + Generous parental leave package
• Paid day off to celebrate your birthday

Territory Manager - Central Otago | Lead Growth Across a Thriving Region

Are you a driven sales professional who thrives on building strong relationships and winning new business?

Take ownership of a thriving territory, developing key customer relationships, driving sales growth, and identifying new opportunities.

About Plumbing World

Plumbing World is a proud Kiwi-owned success story with over 60 years of industry experience.

Owned by plumbers and builders, we understand what our customers need and deliver it through strong relationships, expert advice, and reliable service. Our people are at the heart of everything we do, and we're committed to creating a high-performing and inclusive culture where everyone has the opportunity to grow and succeed.

As New Zealand's largest 100% Kiwi-owned plumbing merchant, with 56 branches nationwide and more than 1,000 shareholder tradies, we're proud of our heritage and excited about our future.

What We Can Offer You

• Market aligned remuneration & reviewed annually.
• Great company benefits, staff discounts, and a generous parental leave package.
• Company Vehicle + Mobile Phone + Laptop Provided.
• Paid day off to celebrate your birthday.
• Ongoing training and development opportunities.
• The chance to build a long-term career with a trusted, nationally recognised Kiwi business.

About the Role

We have an exciting opportunity for a Territory Manager to join our Southern sales team, based in Wanaka and Queenstown looking after the wider

Central Otago region.

This dynamic role focuses on both managing existing accounts and developing new client relationships. We are looking for someone with a strong track record in sales ideally within plumbing, technical sales, or the broader building industry. You will bring a blend of relationship-building skills and a true hunter mentality - resilient, driven, and never satisfied with second place.

Your Responsibilities

• Acquiring new customers and building a strong sales pipeline.
• Maintaining and growing existing accounts.
• Implementing strategic growth initiatives.
• Delivering consistently high levels of customer service.

What You'll Bring

• Building relationships with our customers to better understand their unique business needs.
• Execute the Plumbing World brand professionally, drive sales, and ensure best practice.
• Achievement of sales targets in line with KPI's.
• Excellent execution of brand activity within accounts and engagement with key clients.
• Reach and exceed sales targets for Plumbing World products and drive sales.
• Prospecting and growing Plumbing World's sales and margin.
• Maintaining regular and efficient service to customers in your territory & beyond.
• Striving for constant improvement in; knowledge, service, technical know-how, efficiency, and genuine. behaviour while adding value to Plumbing World and your customers' businesses.
• Troubleshoot on-site with customers, ensuring a seamless customer experience.
• Preparing quotes and tenders in accordance with company's sales and pricing policy.
• Supporting the Branch Manager & team to deliver a high level of customer experience.

What We Need From You

• Bring ideally 3+ years' account management and planning experience.
• Identifying additional development and engaging directly with relevant stakeholders.
• Numeracy to understand the financials, set budgets, and report effectively.
• Strong time management.
• Lead, develop and manage stakeholder relationships.
• Development of customer contact strategies.
• Ensuring business plans support and align with existing and future contracts.
• Deliver commercially viable sales plans in line with the overall company sales strategy.
• Work with inside sales and other branch staff to meet customer needs.
• Full, clean Class 1 New Zealand driver's licence.
• Exposure to the plumbing or wider construction/trade sector is preferred.

Above all else, we're after someone who brings energy, enthusiasm, and a great personality, along with the ability to connect confidently with customers and teammates alike.

This is a permanent full-time position working 45 hours per week, Monday to Friday.

Applicants should be comfortable with occasional additional hours when required, balanced with the flexibility and autonomy of the role.

Ideally, you'll already be based in the Queenstown or Wanaka area and have a strong understanding of the local market and community. However, we also welcome applications from candidates looking to relocate to the region.

Please note that while relocation is welcomed, relocation assistance is not available for this position.

PLEASE NOTE: Applicants must have current, unrestricted rights to live and work in New Zealand. We are unable to offer visa sponsorship for this role and are not considering overseas-based applicants requiring sponsorship at this time.

Our Culture

We're a team that shows up for each other and our customers.

If you're someone who leads from the front and takes pride in building a strong team culture, you'll fit right in.

We encourage applications from all backgrounds. You don't need to tick every box - if you bring the right mindset and capability, we'd love to hear from you!

The successful applicant will be required to pass a pre-employment medical, drink and drug test, successful reference and Ministry of Justice checks before commencing employment.