FCI Analyst - Transaction Monitoring (Multiple Roles Available)

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!

Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.

As a member of ASB's Transaction Monitoring team you will help protect ASB and its customers from the impact of Financial Crime. You will contribute in a meaningful way to the protection of Aotearoa New Zealand from organised crime, modern slavery, extreme right-wing groups, and other activity which places New Zealand at risk.

Mo te tūranga | About the Role

We are on the hunt for multiple FCI Analysts to join our Transaction Monitoring team based in our ASB North Wharf office in Auckland. This pivotal role supports the team in complying with Anti Money Laundering (AML) / Counter Terrorism Financing (CTF) legislation and ASB regulatory requirements.

As An FCI Analyst, You Will

• Assess, investigate, and remediate complex alerts, exceptions, cases, and referrals, ensuring compliance with sanctions obligations and AML/CFT legislative requirements within agreed Service Level Agreement (SLA) timeframes.
• Report suspicious activity to the NZ Police Financial Intelligence Unit (FIU) and complete relevant customer due diligence as required.
• Analyse and interrogate data from ASB and CBA systems, customers, enforcement agencies, and other sources to detect and manage financial crime risks.
• Provide subject matter expertise and guidance to colleagues, and contribute to wider bank projects that impact Financial Crime Intelligence (FCI).
• Support a culture of continuous improvement by reviewing and adapting processes to accommodate business and volume changes, ensuring efficient, accurate, and compliant operations.
• Develop and maintain a strong risk focus, supporting the identification, escalation, and remediation of process, operational, financial, and reputational risks.
• Manage customer expectations regarding resolution and timeframes, recognising the differing needs of institutional, corporate, commercial, business, and retail clients.
• Build a strong knowledge of relevant regulations and practices in New Zealand and the countries where ASB clients transact.

Ngā mea kia whai angitū ahau? | What do I need to be successful?

Along with your extensive banking or financial services experience, the following skills and experience are beneficial:

• A naturally inquisitive and investigative mind, strong attention to detail and decision-making skills.
• Experience working with AML/CFT legislation and policies and managing operational, compliance, financial and reputational risk.
• Thrive in a fast-paced environment, feel comfortable questioning things which don't seem quite right, and are able to articulate risk as it relates to financial crime.
• Committed to delivering unbeatable customer outcomes, be able to build credibility with your team and senior stakeholders and be pro-active and confident in your ability to manage your day.
• Proven ability to communicate effectively with a diverse range of people and demonstrate a focus on continuous process improvement.

He aha tā mātou | What can we offer?

Get the work-life equation right. We know life is full of priorities, from football practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What’s important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day. Whether you’re into scrapbooking, spontaneous karaoke sessions, or just spending time with family, ASB is working hard to create a culture where everyone feels safe, included, and part of our shared purpose of helping Kiwis get one step ahead.

The whole “one step ahead” thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of the office.

Me pēhea te tono | How to apply?

We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be treated with confidentiality. Check out the position description to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.