Warranty Administrator - Part Time

Join Auto Collective | 20–25 hours per week

Love automotive, know your way around warranty claims, and looking for a part-time role? This could be the perfect fit!

Auto Collective is on the lookout for a Warranty Administrator to join our team for 20–25 hours per week.

We’re looking for someone who is organised, switched-on and enjoys keeping things moving. If you know automotive warranty, can spot the details others miss, and aren't afraid to follow up a claim until it's sorted — we want to hear from you!

What You'll Be Doing

You'll take ownership of the warranty process from repair order through to claim, payment and reconciliation, including:

• Preparing, submitting and managing manufacturer warranty claims
• Reviewing repair orders and documentation to make sure claims stack up
• Following up rejected, outstanding and unpaid claims
• Processing warranty credits and reconciling warranty receivables
• Invoicing warranty repair orders and processing service contract claims
• Working with manufacturers, suppliers, technicians, service teams and Accounts
• Keeping warranty records and documentation accurate and up to date
• Managing warranty parts records and disposal timeframes
• Keeping across recalls, campaigns, OEM requirements and warranty procedures
• Supporting warranty audits and continuous improvement
• Ensuring warranty repair orders are invoiced promptly after final clocking

What you'll bring

We're looking for someone who:

• Has automotive warranty administration experience
• Understands dealership processes and repair orders
• Is highly organised with great attention to detail
• Is confident chasing claims and getting things resolved
• Can work independently and manage competing priorities
• Has excellent communication and customer service skills
• Is comfortable working with warranty and automotive systems
• Brings a positive, helpful and team-focused attitude

Why Auto Collective?

This Isn't Just Another Admin Role.

You'll be part of Auto Collective, representing some of the world's most recognised automotive brands including Mercedes-Benz, RAM, BYD and Jeep.

You'll have the opportunity to use your automotive knowledge, work with a great team and play an important role in keeping our warranty operation running smoothly — all while enjoying the flexibility of a 20–25 hour working week.

If you're experienced in automotive warranty and looking for a part-time role where you can make an impact, apply today!