Contract Supervisor - Resource Recovery

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

An opportunity has arisen for a Contract Supervisor to join our Resource Recovery team, with responsibility for overseeing our kerbside collection services across Christchurch and Banks Peninsula.

About the team | Ko te rōpū nei

The Resource Recovery team is responsible for developing, implementing and managing waste management contracts and projects across Christchurch and Banks Peninsula. Our work supports the delivery of reliable, efficient services to our communities while helping Council achieve its resource recovery and waste minimisation goals.

As part of the team, you’ll contribute to effective contract and project management, with a focus on delivering value for money, maintaining strong service standards and supporting Council policies and targets for waste minimisation and resource recovery.

About the role | Ko te mahi nei

The key focus of this role is to ensure our kerbside collection services are delivered efficiently, effectively and in accordance with agreed service standards. You will be responsible for the day-to-day management of the kerbside collection contract, ensuring agreed levels of service (LOS), key performance indicators (KPIs) and other contractual requirements are consistently met.

You Will Achieve This By

• Building and maintaining effective relationships with our contractor, internal teams and key stakeholders.
• Monitoring contractor performance and ensuring operational and contractual obligations are met.
• Providing practical and technical advice to internal and external customers and contractors.
• Managing contract expenditure effectively and ensuring Council receives value for money.
• Undertaking regular contractor performance, quality and compliance audits, and following up on identified issues.
• Identifying service issues and opportunities for improvement and working collaboratively with the contractor to achieve positive outcomes.

About you | Ko Koe Tēnei

You will be highly organised, able to think logically and confidently manage relationships with a wide range of people. You will be comfortable working in a fast-paced operational environment, balancing competing priorities while maintaining a strong focus on service delivery, safety and value for money.

Your understanding of, and commitment to, resource recovery will help you make sound decisions and deliver positive outcomes for our community.

You Will Also Bring

• A relevant tertiary qualification or equivalent experience in contract supervision, asset management, waste management or a related field.
• Relevant experience within the waste, environmental services or a similar operational service-delivery environment.
• Demonstrated contract management experience, including monitoring contractor performance, undertaking audits and ensuring contractual and operational requirements are met.
• Strong relationship-management and communication skills, with the ability to work constructively with contractors, colleagues, customers and other stakeholders.
• Strong analytical and problem-solving skills, with the confidence to identify issues, investigate causes and work through practical solutions.
• A high level of computer literacy, particularly in Microsoft Office applications and other business systems used for contract and performance management.

What is in it for you? He aha ngā hua ki a koe?

Working for Christchurch City Council gives you the opportunity to contribute directly to your community and make a positive difference to the everyday lives of residents and visitors.

You Will Also Benefit From

• Learning and development opportunities, including access to training programmes and workshops
• Flexible working arrangements, including working from home where appropriate, flexible start and finish times, and the option to purchase additional leave.
• Collaboration and connection across Council, giving you exposure to different teams, projects and areas of the organisation.
• Benefits -A range of staff benefits, from health and wellbeing initiatives to retail discounts.
• You will be joining an organisation where collaboration, continuous improvement and commitment to the community are valued, and where you can use your skills and experience to help shape services that Christchurch residents rely on every day.

Additional Information | Ko ētahi atu kōrero

At Christchurch City Council, we are committed to creating a diverse, inclusive and authentic workplace. If you are excited about this opportunity, but your experience does not align perfectly with everything in the job description, we still encourage you to apply.

We understand that recruitment processes can sometimes be challenging. If you require support or reasonable adjustments at any stage of the recruitment process to help you put your best foot forward, please reach out to us at ***email_hidden***

Hours of work - 37.5 - 40 hours per week

Position – Permanent Full-Time

Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street

Salary - The salary band for this position goes from $96,465 to $107,183 per annum based on a 40-hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.

Closing Date – 16/10/26

To view the position description in full, click here

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.