Business Manager - Woolworths New Zealand

• Own the Woolworths New Zealand account portfolio
• Highly commercial leadership role across strategy, JBP, growth and profitability
• Work with some of New Zealand’s most loved snacking brands

At Griffin’s Snacks, we’ve been part of Kiwi’s lives for generations, making and marketing some of New Zealand’s favourite biscuits, crackers and chips. We are proudly local, backed by the strength of the Intersnack Group, and focused on creating happy snacking moments through great brands, smart innovation and strong partnerships.

We now have an opportunity for an experienced FMCG grocery account leader to join our NZ Sales team as Business Manager – Woolworths New Zealand. This is a significant commercial role with ownership of our Woolworths NZ portfolio — our second largest customer account and a key platform for future growth.

About the role

Reporting to the Sales Director NZ, you’ll lead the strategic account plan for Woolworths New Zealand, driving sustainable growth, market share and commercial performance while building strong, productive customer relationships. This role calls for someone who can set the agenda and take ownership of the account to achieve business objectives.

You’ll be joining at an important time. Griffin’s is a meaningful supplier within the grocery channel and a strong player in the categories we compete in, with well-known brands, active investment and clear opportunities to keep improving how we grow with Woolworths. The role will suit someone who enjoys both the strategic and hands-on parts of account leadership — from customer negotiations and category reviews through to promotional effectiveness, field execution and team leadership.

What you’ll be responsible for

• Developing and executing the Woolworths NZ strategic account plan.
• Leading JBP activity and ensuring the account plan aligns with both Griffin’s commercial priorities and retailer strategy.
• Driving growth, market share, NSV, contribution margin and trade spend outcomes.
• Leading category reviews, ranging, shelf-share outcomes, NPD activation and core range distribution.
• Using data and insights to identify performance opportunities and recommend clear actions.
• Improving promotional effectiveness and ROI through sound commercial thinking and robust modelling.
• Partnering closely with Category, Marketing, Field Sales, Finance and Supply Chain to deliver the plan from head office through to store level.

About you

You’ll bring multi-year FMCG grocery key account experience, ideally gained in a Business Manager, Customer Business Manager, Senior Key Account Manager or similar role. Experience working with Woolworths NZ, Foodstuffs North Island or Foodstuffs South Island will be highly relevant, and you’ll be comfortable operating in a commercially complex environment where strong analytics, customer influence and disciplined execution matter.

You’ll be at your best when you are trusted to own the account, shape the plan and lead the conversation. You’ll have the confidence to work with senior customer stakeholders, the commercial judgement to balance growth and profitability, and the leadership approach to bring a small team and cross-functional partners with you.

We’re looking for someone with

• Proven FMCG grocery account management experience at a senior level.
• Strong commercial acumen, including confidence working with NSV, trade spend, margin, promotional performance and forecasting.
• A track record of creating and executing effective customer or strategic account plans.
• Experience supporting or leading JBPs, category reviews, NPD launches and range outcomes.
• Strong analytical capability and the ability to turn data into practical commercial actions.
• Well-developed negotiation, selling and relationship-building skills.
• The ability to lead with ownership, composure and credibility in a fast-moving commercial environment.

Why join Griffin’s?

This is a genuine opportunity to step into a visible, commercially meaningful account leadership role with iconic local brands and the backing of a broader international snacks business. You’ll have room to shape the account, strengthen the plan and contribute to the next stage of growth across some of New Zealand’s most recognised snacking categories.

At Griffin’s, we value people who think responsibly, act with ownership and grow together. You’ll be part of a supportive, collaborative team that takes pride in great brands, strong customer partnerships and delivering work that makes a commercial difference.

Ready to apply?

If you’re an experienced FMCG grocery account leader who is ready to own a major customer portfolio and make your mark with much-loved Kiwi brands, we’d love to hear from you.

Applications close: Monday 5 October

We value the unique experiences, perspectives and talents that each person brings and are committed to fostering an inclusive workplace where diverse ideas are welcomed and everyone can thrive.