Salesforce Functional Engineer - (Senior Software Engineer)

Location: ASB C:Drive, Albany, Tāmaki Makaurau, Auckland

Mō Mātou | About Us

At ASB, we are more than a bank. We are a purpose-led organisation that helps people, communities, and our environment thrive together. Our values of Courage, Care, and Curiosity guide us to challenge the status quo, genuinely care for those we work with and serve, and always look for new ways to improve. As one of Aotearoa's most trusted banking partners, we offer the scale and stability of a large organisation while recognising and valuing each person's contribution.

Mō te Tūranga | About the Role

The Customer Tribe works across ASB Bank to deliver innovative customer and colleague experiences through specialist platforms like Salesforce. Our platform is made up of collaborative experts who are passionate about creating seamless, customer-centric solutions that make life easier for ASBers and our Customers.

As a Senior Software Engineer – Salesforce Functional, you'll have the opportunity to work hands-on across a variety of interesting and complex initiatives while being part of a smaller squad within our innovation and platform area. You'll help maintain a high level of service, scalability, and performance across our Salesforce ecosystem while contributing to the evolution of our customer and operational capabilities.

In This Role, You Will

• Partner with Product Owners, Architects, Engineers, and business stakeholders to deliver customer-focused Salesforce solutions
• Translate business requirements into scalable functional designs and user stories
• Support end-to-end delivery across analysis, design, testing, release, and continuous improvement activities
• Contribute to backlog refinement, prioritisation, and solution planning activities
• Work across integration initiatives and connected systems to improve platform capability and customer outcomes
• Support platform governance, optimisation, and enhancement initiatives
• Participate in design workshops and provide functional expertise across the Salesforce ecosystem
• Help maintain high levels of platform performance, usability, and service availability
• Share knowledge and mentor others across the wider Salesforce practice

This is an internal opportunity for current ASBers. We're particularly interested in individuals with experience working on CRM platforms, CRM integrations, and connected enterprise ecosystems. Salesforce experience and Salesforce certifications are highly regarded; however, we also welcome applications from people who bring strong transferable skills from product, platform, business analysis, functional consulting, delivery, engineering, or enterprise application environments and are excited to grow their Salesforce capability.

Ō Pūkenga | About You

You may already have experience working within Salesforce environments, or you may bring experience from another enterprise platform or delivery environment. Either way, you'll be confident articulating business requirements, translating them into functional solutions, and influencing delivery outcomes across the SDLC.

Your positivity, collaborative mindset, and excellent communication skills enable you to build strong relationships with stakeholders and share knowledge across teams to continuously grow capability.

Skills

As a starter for success, we'd love to see a mix of the following skills and experience. We don't expect every applicant to tick every box:

• Experience working in CRM, enterprise application, functional consulting, business analysis, product, platform, or technology environments
• Experience delivering CRM solutions and working with integrated enterprise systems
• Strong understanding of system integrations, APIs, and connected technology ecosystems
• Strong understanding of the end-to-end delivery lifecycle
• Experience translating business requirements into scalable functional and technical solutions
• Experience supporting large-scale enterprise applications in Agile delivery environments
• Strong stakeholder engagement, facilitation, and communication skills
• Ability to participate in design workshops, contribute to solution documentation, and communicate effectively with both technical and business audiences
• Certified or experienced working within Agile delivery frameworks
• Ability to learn new technologies and business domains quickly
• Confidence in applying and promoting industry best practices

Experience In The Following Would Be Advantageous

• Salesforce platform experience
• Salesforce Sales Cloud and/or Service Cloud knowledge
• Salesforce certifications (e.g., Administrator, Business Analyst, Platform App Builder, Advanced Administrator, or Consultant certifications)
• Salesforce configuration, including objects, fields, page layouts, security, automation, and Flows
• CRM integration experience, including APIs, middleware platforms, and integration patterns

You'll be passionate about delivering great customer outcomes and sharing your knowledge with others to help grow capability across the practice.

Te Mahi ki ASB | Working at ASB

Our values guide everything we do for our team, customers, and community. At ASB, you will enjoy:

• Career growth through learning and development, training, courses, and internal opportunities
• An inclusive culture with values-led teams that celebrate diversity and support employee-led communities
• Health and wellbeing support, including Southern Cross Wellbeing One health insurance, lifestyle and volunteering leave, and mental wellbeing support
• Meaningful benefits such as discounted banking, insurance, and a generous parental leave top-up
• Impactful work as part of a purpose-led organisation that makes a difference for New Zealanders

How To Apply

If this sounds like your next move, click "apply". We would love to hear from you.

We're particularly keen to hear from ASBers who are looking to broaden their experience, build new platform capability, and take the next step in their career. If you can demonstrate strong transferable skills and a willingness to learn, we'd encourage you to apply, even if you don't meet every requirement listed above.

Please note that successful candidates will need to complete pre-employment checks. These may include a Police Check, Credit Check, compliance checks, and qualification verification in New Zealand and overseas if required.