258942 (SNIS) Quality Improvement Facilitator - Assurance

NHS Ayrshire & Arran

Remote

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

VACANCY: QUALITY IMPROVEMENT FACILITATOR (ASSURANCE)

Improving Adverse Event Management and Risk Management Processes

Salary: Agenda for Change - Band 6

Hours: Full-time, 36 hours per week over 5 days (Mon-Fri).

Base: Waverley Court, 4 East Market Street, Edinburgh EH8 8BG.

The successful candidates will also be required to travel and work across NHS Lothian sites. The post holder may occasionally work from home when the needs of the post permit.

Contract: Permanent

Interviews: Interviews will be held in-person, at our Waverley Court Office, Edinburgh.

Post Details

Although this post follows our generic “Facilitator” job description, this post will have a specific remit to support services in implementing reliable, local processes to respond to and learn from adverse events when they occur and in embedding risk management processes to identify and manage risk using risk registers

In conjunction with colleagues, the post holder will also contribute to the Team’s work in supporting other assurance processes, such as the assessment and dissemination of safety alerts.

This is an ideal opportunity for an enthusiastic, self-motivated individual with experience of leading improvement and/or positive change management, to work within the Quality directorate. The role will contribute to tangible, sustainable improvement in safety and outcomes of care.

Applicants will demonstrate an interest and experience in risk management, quality improvement and patient safety. The ability to teach and communicate effectively in order to engage managers and clinicians in the use of data for improvement will be central to this role.

Experience

Experience in change management with the ability to engage, motivate, challenge and influence others to achieve change and embed a safety and improvement culture is essential.

Knowledge and experience of implementing Risk Management and adverse event management procedures is required.

Experience of using quality improvement methodology and/or positive change management to lead the implementation of patient safety or other current quality initiatives would be an advantage.

The successful candidate should be able to analyse and present data, and use Microsoft Office products, particularly excel, Word and Outlook. The production of reports providing feedback on progress is a key function of this post.

The successful candidate must have well developed interpersonal skills and be able to communicate effectively and appropriately with staff at all levels within the organisation. A flexible approach to work and an ability to work well within teams is also essential.

Candidates will be educated to Degree level or equivalent level of experience with evidence of continuing professional development in relation to quality / safety improvement and assurance in a healthcare setting.

Interested?

If you would like to have an informal discussion regarding this post, please email:

[email protected]

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.