Service Manager - Lower Hutt

Is your management style friendly and supportive? Are you organised yet able to flex to what the day brings? Do you want to help disabled people live great lives? Come and join our friendly team!

• Full-Time - 40 hours per week
• Petone, Lower Hutt location

Spectrum Care provides support for people with intellectual disabilities and their whānau. We're currently searching for a Service Manager to join our small team based in Petone. The successful applicant will work within a small but strong team of 7 welcoming and supportive managers, mainly based in our office in Petone but working throughout Wellington, the Hutt Valley and Porirua. There is opportunity to work from home some of the time, and a car and fuel card is provided, with the car being available for personal use.

Reporting to the Regional Manager, the Service Manager is responsible for the recruitment and management of support workers, and forming good relationships with disabled people and their families so we can better suit their needs. They also imagine and lead the development of initiatives that improve the quality and quantity of services we offer. We currently support people under Residential contracts, Supported Independent Living (SIL) contracts, Respite contracts and Vocational contracts. Service Managers normally work office hours, but do need to have some flexibility, as occasionally they may need to attend evening appointments. There is also an on-call component covering non-office hours, which is currently once every 6 weeks, for one week, which is paid at $10 an hour during non-office hours. During this time you need to be available to staff across the region who may need to phone you for guidance, and very occasionally you will need to attend in person.

For the right person, this will be a demanding but exciting, evolving role, allowing you to operate at the forefront of good practice within the sector. We want to assist disabled people live good lives, working closely with them and their whānau, with our actions underpinned by Enabling Good Lives principles. You will need to be both agile and organised, ready to get routine work completed but also flex to meet whatever challenge each day brings. This isn't easy work, and we are not perfect, but we are trying hard to be what disabled people need from us. Certainly, this role comes with both joy and challenges, and very few dull moments!

We want to find our next wonderful manager quickly, therefore this application closes on 31st October so if you are interested, get in touch very soon!

Preferred

• A background working in the health, disability or social services sector and understanding of intellectual disability and/or mental health support needs
• Experience in leading teams to deliver great support
• Demonstrated human resource and budget management skills
• Full NZ Driver's License (essential)

If this sounds like you, have a look at the job description but don't be fazed by it- and feel free to drop me an email if you'd like to know more; ***email_hidden***. (Please note: We do not accept applications made via email, please apply through the "Apply Now" link)

The Spectrum Group is dedicated to fostering a diverse and inclusive workforce that reflects the communities we serve. We actively encourage and support applications from individuals with diverse backgrounds, including those with disabilities, neurodivergent individuals.

Job Details

Reference # 42797 Posted on 07 Sep 2026 Closes on 31 Oct 2026 23:59 Location(s) Lower Hutt Expertise Service Manager Work type(s) Full-time (40 hours) Hours per week Availability Day shifts More details (document) service+coordinator.doc CSW Practical Responsibilities List

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