Director of Sales

Organization- Park Hyatt Auckland

Summary

About Park Hyatt Auckland

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. This is a unique opportunity for a dynamic hospitality professional with a passion for luxury travel, strategic business development, and building high-performing teams.

The Role

As the Director of Sales of Park Hyatt Auckland, you will help maximize total hotel revenue potential for the hotel across contracted accounts with a focus on the group, event and corporate markets.

Other responsibilities include, but not limited to:

• Demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact our business and clearly understand the Park Hyatt brand
• Develop and execute the hotel's comprehensive sales strategy to achieve and exceed revenue targets.
• Maximize segmentation mix and develop business from existing Hyatt channels while creating new business development opportunities
• Manage strong relationships with senior decision-makers from Key Leisure, PCO's, Corporate Accounts, Travel Agents and ENT clients
• Identify and proactively secure new business opportunities while strengthening relationships with key clients, travel partners, and industry stakeholders. This is a large part of the role.
• Building and maintaining strong relationships across internal and external clients, and other market and industry sources
• Plan, organize, and host familiarization, client events, team roadshows, and entertainment
• Working closely with the Director of Sales & Marketing and Revenue Manager to develop and implement strategies to maximize business opportunities
• Lead, inspire, and mentor a high-performing sales team, supporting them reach their respective revenue targets
• Supervise the Sales & MICE teams in the performance of their duties and ensure learning opportunities through genuine, naturally occurring, quality conversation
• Assist with annual sales budgets, forecasts, and business plans.
• Represent the hotel at industry events, trade shows, networking functions, and client engagements.
• Analyse market trends, competitor activity, and performance metrics to identify growth opportunities.

Qualifications

The successful candidate will need to have:

• University degree or diploma qualification in Sales or Marketing and/or Hospitality or Tourism Management
• Minimum 2 years work experience as Associate Director of Sales
• Proven track record of delivering significant revenue growth and exceeding commercial targets.
• Previous experience in a 5 star hotel environment. Strong knowledge of luxury market segments, distribution channels, and global travel networks.
• Exceptional relationship-building, negotiation, and influencing skills and strong follow-up and time management skills
• Good understanding of selling techniques and marketing approaches.
• Well-developed computer skills particularly in the use of MS Office, Lanyon/Envision/Agency360/RESERVE
• Strong customer service skills and results-orientated
• Ability to lead and mentor a strong and disciplined sales team
• A self-starter who is highly driven and solutions-orientated
• Excellent communication and leadership skills, relationship management and networking abilities

Benefits Of Working With Hyatt

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our Purpose of Care and Values of Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion are at the core of what we do.

If you are looking for a fulfilling career, please apply now.