Senior Project Manager

Department: Programmes

Employment Type: Permanent - Full Time

Location: Auckland, NZ

Compensation: NZ$148 - NZ$178 / year

The Company

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution.

Our Values and Culture

Colleagues At Gentrack Are One Big Team, Working Together To Drive Efficiency In Two Of The Planet’s Most Precious Resources, Energy, And Water. We Are Passionate People Who Want To Drive Change Through Technology And Believe In Making a Difference. Our Values Drive Decisions And How We Interact And Communicate With Customers, Partners, Shareholders, And Each Other. Our Core Values Are

Ø Respect for the planet

Ø Respect for our customers and

Ø Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

Key Responsibilities

The Opportunity

The Senior Project Manager will manage, design and facilitate the implementation of solutions in an efficient and cost-effective manner in relation to the new G2 platform and act as a conduit between Gentrack Product and Delivery Engineering teams and Salesforce where appropriate. You will be responsible for the overall objectives of project delivery, including scope, quality, budget and timeline.

In addition, you will;

• Support the Global Sustainability Task Force (GSTF) for your respective region. Enable your people to engage and partake in events.
• Encourage awareness of and behaviours aligned to our Sustainability Charter.
• Utilise our sustainability platform (Giki) by taking part in challenges and improving behaviours to be more sustainable. Driving competition and supporting your teams to engage.

The Specifics

Responsible For The Overall Accomplishment Of Assigned Projects Including

• Planning and scheduling project activities
• Establishing and resourcing project roles and responsibilities
• Defining tasks required for the successful delivery to project milestones
• Monitoring and reporting on quality and progress
• Develops, implements and maintains sound project management and operational practices
• Evaluates and reviews project methodologies and offerings for continuous Improvement
• Demonstrate modern agile values and principles.
• Acquire in-depth product and utility industry knowledge
• Facilitate and attend meetings such as daily stand ups, sprint planning and retrospectives
• Work with the customer (product owner) to prioritise the product backlog to streamline the delivery of priorities and plan releases
• Work with technical team to develop effective solutions
• Provide input into product direction regarding functionality
• Leading the client and project team throughout the project lifecycle
• Building and maintaining project team spirit and motivation
• Setting standards and expectations of team member performance
• Developing work methods to craft team function and cohesiveness
• Responsible for championing, developing and sustaining a culture of continuous improvement amongst the Service Delivery Department
• Encourage, others to experiment and adopt the Agile mind-set, tools and techniques,
• Mentor and coach less experienced team members
• Reporting on budgets and forecasting figures including revenue margins, staff utilisation and project status
• Supports the sales team in responding to bids/tenders
• Ensuring that improvements made in projects make it back to the pre-sale process to ensure we are efficiently leveraging of our learnings from ongoing projects
• Grows and develop long term, ethical, transparent, value based, and outcome focussed delivery partnerships with customers
• Ensures that project delivery is customer focussed protecting the interests of both the customer and Gentrack
• Promoting Gentrack’s products and solutions to customers and endorsing best practise amongst the Gentrack user group

Skills, Knowledge & Expertise

What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you):

• Grows and develop long term, ethical, transparent, value based, and outcome
• focussed delivery partnerships with customers.
• Ensures that project delivery is customer focussed protecting the interests of both the customer and Gentrack.
• Promoting Gentrack’s products and solutions to customers and endorsing best practise amongst the Gentrack user group
• Can do attitude.
• A passion for excellence and a commitment to be the best.
• High levels of energy, sound judgement and determination to achieve with a sense of urgency.
• High attention to detail.
• Relationship management and interpersonal skills.
• An open-minded consultative approach.
• Ability to give and receive positive and constructive feedback.
• Ability to creatively solve problems.
• Evaluation of alternatives and ability for decision making.
• Financial familiarity for budget risk management.
• Strong business acumen and strategic thinking in project delivery
• Backlog Management - User Stories; Acceptance Criteria
• Salesforce CRM solution design and integration – desirable but not essential
• Utilities knowledge (energy and/or water) – desirable but not essential
• Visual facilitation - Impact mapping, context diagrams, storyboarding, value-stream, and process mapping
• Agile Estimation & Planning
• Good understanding of data migration technologies and processes
• Knowledge of Talend – desirable but not essential
• Good understanding of Integration technologies and processes
• Knowledge of Mulesoft – desirable but no essential
• Bachelor’s degree, ICT or similar
• Project Management qualification (Prince 2, PMI or similar)

Job Benefits

What we offer in return

• Personal growth – in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization – with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.