Marketing Automation Tester

As a proud Kiwi born and bred insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We're here to create beautifully simple, rewarding experiences for our customers and communities, and we're working hard to protect the future of Aotearoa.

At its heart, insurance is about helping people through the unexpected. Doing what's right for our customers - especially in tough times - gives real purpose to our work.

Your day-to-day would look like

• Validating automated customer journeys, campaigns, and communications to ensure the right messages reach the right customers at the right time.
• Testing customer data, segmentation, personalization, and platform enhancements, identifying and resolving issues before campaigns go live.
• Collaborating with Marketing, Data Engineering, and Technology teams to support releases, investigate defects, and continuously improve the quality and reliability of marketing automation processes.

In your first 6-12 months, success will look like:

• Establishing comprehensive test coverage across key marketing automation journeys, ensuring customer communications, data flows, and personalization are consistently accurate and reliable.
• Embedding quality assurance practices into campaign delivery processes, reducing defects and increasing confidence in platform releases and automated communications.
• Building strong partnerships with Marketing, Data Engineering, and Technology teams, becoming a trusted advisor on testing, quality standards, and continuous improvement opportunities.

To thrive in this role, you'll need

• 2–5 years' experience in testing, Marketing Automation, or related disciplines.
• Marketing Automation & Customer Journey Testing – Experience validating customer journeys, campaigns, automated communications, and marketing automation platforms, ensuring a seamless and reliable customer experience.
• Data Validation & Quality Assurance – Strong ability to verify customer data, segmentation, personalization, communication triggers, and campaign outcomes while identifying defects, edge cases, and potential customer communication risks.
• Testing Tools, Documentation & Analysis – Skilled in developing test cases, documenting results, and managing quality outcomes using tools such as Jira, Confluence, Xray, and email testing platforms like Litmus. SQL skills are advantageous for data validation and investigation.
• Agile Collaboration & Continuous Improvement – Proven ability to embed within agile, cross-functional teams and partner with Marketing, Data Engineering, Technology, and business stakeholders to deliver effective test coverage, uphold quality standards, and drive continuous improvement.

We invest in you.

We're serious about looking after our people. Along with a competitive salary, we offer a bunch of perks and benefits to support you and celebrate the work you do:

• 26 weeks of paid parental leave for the primary carer and 4 weeks for partners
• A paid day off on your birthday
• 22 days annual leave, plus two extra annual leave days and the option to buy up to eight more
• Wellness leave
• Career growth and internal progression opportunities
• Flexible working and a beautiful, modern office in Auckland
• Discounts on Tower insurance products
• Free life insurance

Ready to Apply?

If this sounds like your kind of role, we'd love to hear from you.

We're looking for someone who's excited to help shape a new era of insurance - someone who's ready to make a real impact. If that's you, send us your CV and a cover letter that shows us what you're all about.

We're reviewing applications as they come in - so don't wait too long. Apply now and let's chat.