Quality Assurance Analyst - Financial Crime (12-Month Fixed Term)

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka, and Namaste!

If you have strong experience in financial crime, with exposure across sanctions, transaction monitoring, AML/CFT, KYC and ECDD, and are passionate about protecting New Zealand from the risks posed by financial crime, we want you to join ASB’s Financial Crime Quality Assurance team.

In this role, you won’t just be reviewing data – you'll be solving real-world puzzles, identifying trends, and ensuring the safety of our customers. As part of a fast-evolving team, you'll play a crucial role in detecting and preventing fraud, organised crime, modern slavery, and more. Every action you take is a step toward a safer and more secure future.

Mo te tūranga | About the role

We’re seeking multiple Quality Assurance Analysts to join our dynamic team. In this position, you’ll be responsible for conducting Quality Assurance (QA) reviews within financial crime disciplines, ensuring that compliance processes are followed, risks are identified, and opportunities for improvement are clearly understood.

Your investigative mindset, curiosity, ability to question professionally, and attention to detail will be key to the success of this role.

Your Key Responsibilities Will Include

• Conduct QA reviews across financial crime areas, with a focus on sanctions, transaction monitoring, AML/CFT, KYC and ECDD
• Review and analyse data from multiple sources, identifying discrepancies, patterns, emerging risks and opportunities for improvement
• Collaborate with internal stakeholders to provide clear guidance on compliance requirements and process improvements
• Track error trends and provide insights to inform corrective actions and improve operational performance
• Use data and insights to support decision-making, identify themes and strengthen quality outcomes
• Manage a diverse workload, ensuring efficient prioritisation while seeking opportunities to optimise processes and outcomes

Ō pūkenga | About you

To succeed in this role, you’ll have a passion for financial crime prevention and compliance. You’ll be someone who is curious, considered and confident enough to ask good questions, challenge the status quo professionally, and work through complex information to reach sound conclusions.

You do not need to be the loudest person in the room to make an impact. We’re looking for people who bring strong judgement, confidence in their thinking, and the ability to engage constructively with others.

You Will Have The Following

• Solid knowledge and experience in Financial Crime Compliance, particularly across sanctions, transaction monitoring, AML/CFT, KYC and/or ECDD
• A strong understanding of compliance obligations, policies, and procedure
• A keen eye for detail and the ability to spot anomalies, trends and emerging risks
• Excellent communication skills, with the ability to translate complex compliance requirements into simple, actionable advice
• Experience with SQL, Power BI or similar tools would be a bonus
• A legal or risk background would be advantageous, as these skills can bring valuable ways of thinking to the role
• The confidence and curiosity to question processes, challenge assumptions professionally and identify areas for improvement

He aha tā mātou | What can we offer

Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.

What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.

Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.

The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.

Ō mātou uara | Our Values

At ASB, our values are more than just words. They’re anchors to who we are and where we’ve come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care – Care is about lifting our people, customers and communities to reach their potential

Kia Māia | Courage – Courage is about doing the right thing even when it feels hard

Kia Mahira | Curiosity – Curiosity is about better decision making and applying judgement before we act

Me pēhea te tona | How to apply?

We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.

To be considered, all applications need to go through our online career channels and will be

treated with confidentiality. Check out the position description to find out more.

We appreciate the time and effort you put into applying and will keep you updated throughout the process.