256705 (LF) - Safe Haven Co-ordinator

NHS Ayrshire & Arran

Remote

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

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Post: Safe Haven Co-ordinator

Location: Waverley Court

Hours: 36hrs permanent

Salary: AfC Band 5

NHS Lothian is seeking an organised, proactive and compassionate individual to join our Public Health & Health Policy Directorate as a Safe Haven Co-ordinator.

The Safe Haven Office oversees the clinical and information governance processes for patients requiring referral to services out with NHS Lothian, including specialist and highly complex treatments. This varied and rewarding role involves coordinating referral authorisations, managing sensitive patient information, supporting clinicians, overseeing financial processes, and ensuring compliance with NHS policies and legislation.

You will be a highly organised professional with excellent communication and problem-solving skills and the ability to manage confidential information with discretion.

Essential Requirements Include

  • Business Administration Degree or equivalent experience.
  • Advanced Microsoft Office skills, particularly Word, Excel, PowerPoint and Access.
  • Strong organisational, communication and decision-making skills.
  • Understanding of budget and financial management.
  • Knowledge of medical terminology.
  • Ability to build effective working relationships with senior clinicians and stakeholders.
  • Ability to work independently, prioritise competing demands and meet tight deadlines.

This is an opportunity to contribute to improving patient care and access to specialist services while working within a supportive Public Health team. The role offers challenging and meaningful work with a significant impact on patient outcomes across Lothian.

Apply now to become part of a team dedicated to delivering safe, effective and patient-centred care.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact ***email_hidden*** or [email protected]

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