Customer Service Officer - part time

Customer Service Officer

• $28.20 per hour
• 20 hours a week - afternoons only!
• Cashel Street location

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Kōrero Mō Te Tūranga – About The Role

Working fronm our central city Cashel Street Box Lobby, our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. You'll process mail, freight and small packages for our box lobby holders so some heavy lifting will be required. Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

He Aha Te Pai - What you'll love about us!

• Learning and development opportunities to help support your career goals
• A value's driven organisation that supports and respects its employees
• A safe and secure work environment
• A stable government owned agency who isn't going anywhere!

Mōu - About You

• Be available to work Monday 1.30pm to 5.30pm and Tuesday to Friday 1.45pm to 5.45pm
• Problem solving skills – can you think on the fly and find the best outcomes?
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone and email

https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go!

Benefits

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

• Special rates on fantastic holiday home accommodation around New Zealand
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
• An Employee Assistance programme to support you when you need it

NZ Post proudly stands as a Gold Supporter of Pride Pledge – because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.

For more information about careers at NZ Post visit jobs.nzpost.co.nz. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.