Business Analyst

12-month fixed term role

As a Senior Business Analyst, you'll work closely with operational leaders, subject matter experts, project teams, and digital specialists to understand challenges, identify opportunities, and deliver value through technology and process improvement.

You'll act as a trusted advisor to the business, leading discovery activities, facilitating workshops, gathering and documenting requirements, and supporting the delivery of digital initiatives from concept through to implementation. You'll also play an important leadership role within the BA community by mentoring others and helping drive consistent business analysis practices across the organisation.

What You'll Be Doing

• Build strong relationships with stakeholders across the business and become a trusted advisor.
• Lead business analysis activities from discovery through to solution delivery.
• Facilitate workshops, user design sessions, and stakeholder engagement activities.
• Analyse business processes and identify opportunities for improvement, automation, and innovation.
• Gather, document, and manage business requirements, user stories, and process maps.
• Conduct gap analysis, impact assessments, and cost-benefit analysis.
• Develop business cases and recommendations that support strategic decision-making.
• Support backlog prioritisation, roadmap planning, and delivery alignment.
• Use emerging tools, including AI, to improve how work is understood, prioritised, and delivered.
• Coordinate user acceptance testing (UAT) and support successful implementation outcomes.
• Act as a link between operational teams, project teams, and digital delivery teams.
• Mentor and coach other Business Analysts, helping grow capability across the business.
• Champion continuous improvement and best-practice business analysis methodologies.

About You

You're naturally curious, analytical, and invested in understanding how businesses operate. You enjoy working with people, facilitating conversations, and translating complex challenges into practical solutions.

Ideally, you'll bring:

• A Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent experience.
• At least 5 years' experience in Business Analysis, Digital Transformation, Process Improvement, or a related area.
• Strong experience gathering and documenting business and system requirements.
• Proven capability in business process analysis and design, ideally with LEAN thinking experience.
• Experience facilitating workshops and engaging stakeholders at all levels of an organisation.
• A good understanding of Agile delivery methodologies and product delivery practices.
• Experience supporting testing, training, and change activities.
• Strong communication, facilitation, and relationship-building skills.
• The ability to influence, challenge thinking, and drive positive business outcomes.
• Curiosity and practical experience using AI or emerging digital tools to improve productivity, problem-solving, or decision-making.

We're also looking for someone who

• Is an outgoing and engaging communicator.
• Enjoys collaborating with a wide range of stakeholders.
• Brings energy, personality, and a proactive mindset.
• Is comfortable working in ambiguity and helping teams find clarity.
• Is open to change and actively keeps pace with new ways of working, including the practical use of AI.
• Enjoys mentoring others and sharing knowledge.
• Is a strong team player who can build trusted relationships across the business

What’s in it for you?

Make real impact across Aotearoa in a stable and future‑focused sector. At Northpower, you’ll do work that matters and powers our communities while growing your career in an organisation that genuinely cares for its people.

You’ll benefit from

• A people‑first culture built on safety, inclusion, and deep care, where contributions are recognised and wellbeing is supported through EAP and our award‑winning peer support network
• Fair and market competitive pay with the flexibility to tailor through additional leave and increased employer KiwiSaver contributions
• Life insurance and preventative health initiatives
• Discounted group medical cover and health and fitness programmes
• Discounted fuel rates plus a range of retail discounts
• Ongoing learning and development, with clear career pathways to help you grow, specialise, or progress
• A welcoming, family‑friendly workplace where people are encouraged to be themselves and feel valued

About Northpower – Powering Communities Across Aotearoa

Northpower is an organisation with deep regional roots and national reach. We own and operate the electricity and fibre networks across Whangārei and Kaipara, delivering essential infrastructure to more than 60,000 connected customers, while also operating one of New Zealand’s largest multi‑utility contracting businesses.

From keeping the lights on today to building the infrastructure that will power tomorrow, our work spans electricity, fibre, renewables, transmission, and energy services. With more than 1,400 people across 16 locations, we act as one to support our communities, customers, clients, and critical national infrastructure across Aotearoa.

What connects all of this work is real impact you can see in your community. The work you do at Northpower matters – it is seen, felt, and relied on every day.

How To Apply

If you’re looking for meaningful work that makes a real difference – and which you can be proud of, we offer the opportunity to grow your career while supporting the communities that rely on us every day. We embrace diversity and welcome applications from people of all backgrounds. We are committed to an inclusive, respectful workplace where everyone feels they belong.

Apply now via #REQ2065 and be supported, challenged, and trusted to do work that truly matters.

As part of our commitment to safety and wellbeing, pre‑employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.

Only applicants with the right to work in New Zealand will be considered for this opportunity.