Digital Infrastructure Platforms Team Lead

About The Role

As the Digital Infrastructure Platforms Team Lead, you’ll be responsible for the day-to-day management, implementation, and maintenance of Northpower’s internally managed infrastructure platforms. You’ll ensure our systems are secure, reliable, well-documented, and performing effectively across all business units.

You’ll provide expert technical guidance to the team, support wider business areas with systems they manage directly, and play a key role in infrastructure projects, incident management, cyber response, disaster recovery, and continuous improvement.

This role includes a rostered on-call component and may require availability outside normal working hours for escalations and P1 incidents.

What You’ll Be Doing

• Lead the day-to-day operation and support of Northpower’s infrastructure platforms.
• Provide hands-on technical leadership across servers, SANs, networks, operating systems, hypervisors, databases, monitoring tools, MDM, and cloud platforms.
• Support and administer the Microsoft 365 back-office environment, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure Active Directory.
• Troubleshoot complex technical issues and ensure prompt resolution with minimal business disruption.
• Support P1 incidents, cyber incidents, disaster recovery, and business continuity activities.
• Maintain system documentation, standard operating procedures, configurations, and asset records.
• Represent Digital Infrastructure Platforms at CAB and support effective change control processes.
• Ensure tickets are assigned, actioned, tracked, and delivered in line with service expectations.
• Lead and support small infrastructure initiatives from planning through to completion.
• Provide technical guidance on projects and help deliver secure, scalable, and reliable solutions.
• Mentor and support team members, providing feedback, coaching, and hands-on support where needed.
• Identify opportunities to improve platform stability, security, efficiency, and service delivery.

About You

You’ll be an experienced infrastructure professional who enjoys being close to the technology while also supporting and developing people. You’re calm under pressure, confident making decisions, and comfortable working across technical and non-technical stakeholders.

Ideally, you’ll bring:

• At least 10 years’ hands-on experience in infrastructure engineering or a related technical role.
• Experience leading or mentoring a technical team.
• Deep expertise in Microsoft 365 services, including Exchange Online, Azure AD, Intune, SharePoint, Teams, and OneDrive.
• Expert-level knowledge of Windows Server, Linux, VMware, Hyper-V, SAN, NAS, and enterprise storage technologies.
• Strong networking knowledge, including TCP/IP, DNS, DHCP, and firewall management.
• Experience with cloud platforms such as Azure, AWS, or Google Cloud.
• Automation and scripting capability, ideally with PowerShell.
• Understanding of cyber security, incident response, disaster recovery, and business continuity.
• Experience delivering technical projects.
• Knowledge of ITIL and service delivery practices.
• Industry certifications would be advantageous.

We’re also looking for someone who

• Is a strong communicator who can explain complex technical concepts clearly.
• Builds trust and collaboration across technical teams, business users, and vendors.
• Is organised, practical, and able to prioritise their own work and the team’s workload.
• Has sound judgement and can make decisions under pressure.
• Enjoys mentoring others and helping people grow.
• Has strong attention to detail and a continuous improvement mindset.
• Can work independently, take accountability, and operate well in a fast-moving environment.

What’s in it for you?

Make real impact across Aotearoa in a stable and future‑focused sector. At Northpower, you’ll do work that matters and powers our communities while growing your career in an organisation that genuinely cares for its people.

You’ll benefit from

• A people‑first culture built on safety, inclusion, and deep care, where contributions are recognised and wellbeing is supported through EAP and our award‑winning peer support network
• Fair and market competitive pay with the flexibility to tailor through additional leave and increased employer KiwiSaver contributions
• Life insurance and preventative health initiatives
• Discounted group medical cover and health and fitness programmes
• Discounted fuel rates plus a range of retail discounts
• Ongoing learning and development, with clear career pathways to help you grow, specialise, or progress
• A welcoming, family‑friendly workplace where people are encouraged to be themselves and feel valued

About Northpower – Powering Communities Across Aotearoa

Northpower is an organisation with deep regional roots and national reach. We own and operate the electricity and fibre networks across Whangārei and Kaipara, delivering essential infrastructure to more than 60,000 connected customers, while also operating one of New Zealand’s largest multi‑utility contracting businesses.

From keeping the lights on today to building the infrastructure that will power tomorrow, our work spans electricity, fibre, renewables, transmission, and energy services. With more than 1,400 people across 16 locations, we act as one to support our communities, customers, clients, and critical national infrastructure across Aotearoa.

What connects all of this work is real impact you can see in your community. The work you do at Northpower matters – it is seen, felt, and relied on every day.

How To Apply

If you’re looking for work that makes a real difference – work you can be proud of – Northpower offers the opportunity to grow your career while supporting the communities that rely on us every day.

We embrace diversity and welcome applications from people of all backgrounds. We are committed to an inclusive, respectful workplace where everyone feels they belong.

Apply now via and be supported, challenged, and trusted to do work that truly matters.

As part of our commitment to safety and wellbeing, pre‑employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.

Only applicants with the right to work in New Zealand will be considered for this opportunity.