Account Manager

In The Moment, For The Future

At Genesis, we're always looking ahead - to new possibilities, smarter solutions, and a better energy future for Aotearoa New Zealand. Every role here plays a part in shaping what's next, whether it's through cutting-edge technology, bold thinking, or everyday excellence. If you're driven by progress and inspired by purpose, this is your chance to be part of something remarkable. Step into a career where your actions today help power tomorrow.

What You'll Do

As an Account Manager, you'll partner with our commercial & industrial customers to understand their business, strengthen long-term relationships and identify opportunities that create value for both your customers and Genesis. This is a highly relationship-focused role where your curiosity, commercial mindset and ability to adapt will help you uncover opportunities, solve challenges and deliver an outstanding customer experience.

You Will

• Manage and grow a portfolio of Commercial & Industrial customers, building trusted, long-term relationships.
• Identify opportunities to expand customer partnerships through tailored energy solutions and additional products and services.
• Lead regular customer reviews, understand evolving business needs and deliver solutions that create lasting value.
• Support new business opportunities and Requests for Proposal (RFPs), working collaboratively to secure new customers and ensure a seamless onboarding experience.
• Maintain accurate customer information, sales activity and forecasts within CRM systems while contributing to continuous improvement across the team.

Based from either our Auckland or Hamilton office, this role will involve regional travel as required to build and maintain strong customer relationships and support business outcomes.

What You'll Need

You'll be someone who enjoys building genuine customer relationships, is naturally curious about how businesses operate, and thrives in a fast-paced commercial environment. You're resilient, adaptable and motivated by delivering great outcomes for your customers and your team.

Ideally, You'll Bring

• Experience in account management, business development or a commercial customer-facing role.
• A customer-first mindset with the ability to build credibility and influence a diverse range of stakeholders.
• Curiosity to understand customer challenges and identify opportunities to add value.
• Resilience and adaptability, with the ability to manage competing priorities and respond confidently to changing customer needs.
• Strong commercial acumen and the ability to identify growth opportunities.
• Excellent organisational skills, attention to detail and experience using CRM systems.
• A full New Zealand driver's licence and the ability to travel regularly throughout the region.
• Experience within the energy sector is advantageous but not essential.

How We'll Help You Thrive

At Genesis, we know that every moment matters - it's not just about the mahi today, it's also all the other benefits that set you up for a thriving future.

Some Of Our Benefits Include

• Southern Cross medical insurance, plus life, trauma and income protection insurances
• Electricity and gas discounts and an extra 20 Power Shout hours per year
• Up to 4% match on KiwiSaver contributions or 3% with our GenSaver allowance
• Flexible working and leave options to support you to balance personal and professional needs
• Annual wellbeing allowance, access to Best Doctors online service for you and your family and other wellbeing offerings
• Career development opportunities and a supportive learning culture.

Ready to join us?

This is more than just a job - it's your chance to be part of something meaningful. If you're curious, capable, and care about creating a better future, don't wait. Let's shape what's next, together. Join us and enjoy all that's ahead – for your career and New Zealand's energy future. This could be your moment, apply now!

Everyone's journey is different.

At Genesis, we understand that everyone has unique needs and experiences. We're committed to creating a recruitment process that is fair, accessible, and inclusive for all. If you require any adjustments or accommodations to participate fully in our hiring process, please don't hesitate to let us know. We're here to support you every step of the way.