Administration Lead

Te whiwhinga mahi: The opportunity

Primary Health Care Ltd (PHCL) are looking for an Administration extraordinaire to manage the reception and administration function at our NorthCare Medical Centres.

We are looking for an inspirational and energised leader, with the right values to support service excellence, who has a track record of being able to lead and support people. This is a great development role for someone who is interested in building their management career.

As Administration Lead, you will be integral to the smooth running of our operation. You will provide leadership and daily supervision to the administration team to ensure effective office support to reception and clinic operations as well as co-ordinating practice systems and processes. You will also be responsible for human resource functions such as recruitment, performance management and facilitation of training and development of staff.

This is a permanent, full-time role and reports to the Regional Business Manager.

To Be Successful In This Role You Must Be

• Experience in a similar role.
• A people person and excellent communicator.
• A team player with a positive attitude and loads of enthusiasm.
• Highly organised and efficient including the ability to set priorities and work to deadlines.
• Accurate with an eye for detail.
• Committed to continuous improvement.
• Proficient in the use of computer software (Indici experience is an advantage).
• Be able to multi-task and manage a variety of tasks.
• Have an understanding of Te Tiriti o Waitangi, Te Ao Māori and other cultural competencies, be culturally confident and have a strong focus on closing the inequity gap.

Mō tō mātou rōpū: About the team

NorthCare Medical Centres are owned by Primary Health Care Limited (PHCL).

PHCL takes a proactive approach to delivering the best care for each patient, with the support of both multi-disciplinary and non-clinical practice teams. We have a strong equity focus on improving health and wellbeing outcomes for Māori and Pasifika, and our collaborative way of working helps us shape our services to suit the communities we work in, because we know health isn’t ‘one size fits all’.

We believe in giving people choice in how they receive primary health care services, using data and connected systems to measure our impact and ensure we're always working to do better.

We provide a supportive work environment with excellent opportunities for growth and development. With over 250 staff working across 9 rural and urban practices in Hamilton, Taranaki, Tokoroa and Waihi Beach, our practices care for around 71,000 enrolled patients. PHCL is owned by Ventures, part of Pinnacle Incorporated.

Note: We will be screening applications as we receive them to ensure we move swiftly to interview shortly after the advert closes (depending on application numbers this date may change).

You may be asked to complete a pre-interview screen via phone. Please let us know in your application if we need to make any specific accommodations during our process.

Applications close 5pm, Wednesday 5 August 2026.