Operations Manager - ESS Trentham

• Lead multiple service teams at a key Defence site and make a lasting operational impact.
• Drive commercial performance, client partnerships, and continuous improvement initiatives.
• Grow your career with New Zealand's largest food and support services provider.

He Angitūtanga / The Opportunity

We have an exciting opportunity for an experienced

Operations Manager to join our ESS Defence team at Trentham Military Camp. Reporting to the General Manager, you will lead multiple operational teams, drive business performance, strengthen client relationships, and deliver exceptional service outcomes while contributing to the strategic growth and success of the sector.

Ko o Kawenga / Your Responsibilities

• Lead operational performance across multiple teams, ensuring service excellence and contract compliance.
• Drive profitability through effective budget management, forecasting, and cost control.
• Build strong client partnerships and identify opportunities to enhance services and grow revenue.
• Lead, coach, and develop managers and teams to foster engagement and high performance.
• Champion health, safety, food safety, environmental, and quality compliance standards.

He Kōrero Mōu / About You

• Proven multi-site operational leadership experience within hospitality, facilities, or support services.
• Strong commercial acumen with experience managing budgets and delivering financial outcomes.
• Skilled at building trusted client relationships and influencing diverse stakeholders.
• Experienced in leading large teams, driving change, and developing future leaders.
• Sound knowledge of health, safety, compliance, and employment practices in operational environments.

Nga Painga / Benefits & Perks

• Competitive Pay & Bonuses: Fair pay aligned with market standards, plus annual performance bonuses.
• Leadership Opportunity: A key role in an established sector, with the chance to lead and shape a high-performing team.
• Career Development: Access to NZQA qualifications, apprenticeships, and formal career pathways within a global organisation.
• Recognition & Support: Celebrate success through Star Awards, Service Awards, and a supportive, collaborative work environment.
• Health & Wellbeing: Employee Assistance Programmes, and a strong focus on health and safety.
• Exclusive Discounts: Enjoy savings on health insurance, banking, gyms, hotels, optometry, and more.
• Inclusive Culture: We value diversity, equity, and inclusion because together, we are better.

Mo Matou / About Us

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

Successful candidates must pass pre-employment checks.

Applicants must have NZ residency or a valid NZ work visa.

Recruitment for this role will actively commence from the date of advertising. The closing date is reliant on the appointment of the successful applicant.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team at ***email_hidden***

Creating Meaningful And Lasting Connections With Every Experience.

Position Code: M12