Operations Coordinator

Locky Dock is on a mission to make urban mobility affordable, accessible and fun — our secure bike parking and charging stations (paired with outdoor media screens) are already changing how people move around Auckland.

We're looking for an exceptional Operations Co-ordinator to be the glue that holds our fast-moving team together. Someone who genuinely loves great admin, thrives on efficiency, and gets a kick out of ticking every box perfectly.

What you'll be doing

• Coordinating installation projects from approval through to activation
• Managing our maintenance and repairs for docks and media screens
• Delivering outstanding customer support via phone, social media.
• Community outreach to biker groups, retailers, landlords spreading the gospel that Locky Docks are free to use
• Running network audits and keeping compliance at 100%. Getting on top of issues before they become problems
• Reporting Packs to key customers
• Juggling multiple priorities every single day — and doing it calmly

What we're looking for

• 2+ years in administration, customer service, project coordination or operations
• Someone who is naturally organised, with an eye for detail that borders on obsessive (in a good way)
• Agile and adaptable — comfortable switching gears between sales support, project admin and customer calls
• A genuine people-person with strong communication skills
• Tech-comfortable (Google Workspace, CRM systems, Slack)
• Experience in the NZ business community

Why Locky Dock?

Join a small, connected team doing meaningful work in sustainable transport. We move fast, we support each other, and we have fun.

Apply now with your CV and a short note on what "great admin" means to you. ***email_hidden***