Village Manager

Lead a vibrant community where people, performance, and purpose come together

• Lead a well-established village and continue to build on a strong reputation for resident experience
• Empower and develop a multidisciplinary team to deliver exceptional outcomes
• Make a meaningful impact for residents, families, team members, and the wider Nelson community

About The Role

Join Ryman Healthcare as the Village Manager of E rnest Rutherford Retirement Village in Nelson. This is an outstanding opportunity for an experienced operational leader to take responsibility for a well-established retirement village and lead its continued success. You'll be responsible for delivering exceptional resident experiences, developing high-performing teams, driving commercial performance, and ensuring the village operates efficiently, safely, and sustainably.

Working closely with residents, families, your leadership team, and support office functions, you'll create a positive and engaging environment where people feel valued, supported, and connected. You'll also play a key role in identifying opportunities for improvement, leading change initiatives, and ensuring the village continues to perform strongly across all areas of the business. Leading a large multidisciplinary team, you'll balance customer outcomes, people leadership, financial performance, sales success, and operational excellence to ensure the village continues to thrive.

About You

You're an experienced operational leader with a track record of leading large, multi-disciplinary teams and delivering strong customer, people, and commercial outcomes. You bring sound judgement, strong financial and commercial acumen, and the ability to use data and insights to drive decisions, improve performance, and lead successfully through change.

What you'll bring:

• Proven leadership experience in a complex, customer-focused environment
• Experience managing financial performance, budgets, and operational outcomes
• A track record of building engaged, high-performing teams through coaching, development, and accountability
• The ability to build trusted relationships with residents, families, customers, and key stakeholders
• Strong resilience, judgement, and decision-making in a fast-paced environment
• Experience driving change, continuous improvement, and operational excellence
• A genuine passion for delivering exceptional customer experiences and positive outcomes every day

About Ryman

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.

We’re in a period of real transformation, focusing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

Benefits Of Working At Ryman Healthcare

Working at Ryman has benefits beyond providing the best care to our residents. As part of the team you will:

• Work in a collaborative environment with extensive support from experienced management and support teams
• Be part of something meaningful, help shape an environment where residents feel valued and cared for

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our