Support Worker - North Shore (Behavioural Support)

• Full or part time opportunities
• Flexibility to work the full range of shifts is required: days, evenings and sleepover shifts.
• Availability for regular weekend shifts is required.
• $24.68 - $30.13 per hour depending on relevant qualifications

Mō te tūnga | About the role

We're looking for a strong, resilient Support Worker - someone who's got the heart and strength to step up and support with complex behavioural needs. You'll be helping the people we support to manage emotions, stay safe, and grow. You'll be fully trained and have a solid team behind you

This role isn't just a job - it's about standing beside someone when things get tough and helping them find their way forward. If you've got a calm head and a good heart - this could be a great opportunity for you to make real change.

Your Responsibilities Include

• Building independence: Help people grow their daily living skills, from catching public transport to cooking their own meals.
• Supporting daily life: Assist with personal care routines such as showering, getting dressed, taking medication and looking after their own home.
• Pursuing goals and interests: Encourage and support people to engage in their interests, hobbies, and personal goals.
• Staying healthy and well: Support healthy choices and overall wellbeing in a way that works for each person.
• Supporting complex behaviours: Provide calm, consistent support utilising positive behaviour strategies while ensuring dignity, safety, and respect.
• Creating connections: Support and strengthen relationships with whānau, colleagues, and the wider community.

Check out our website to learn more: Become a Support Worker

Ngā pūmanawatanga ōu | What you will bring

• We are looking for someone with some life experience and the right attitude.
• Previous experience supporting people with complex behavioural support needs is beneficial but not essential as full training will be provided.
• Flexibility to work rostered shifts including days, evenings, sleepovers, and weekends (you will be required to work one weekend a fortnight, both days)
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong clear written and verbal communication skills.
• Physically fit to support activities in the community, daily walks, attending a gym programme and the ability to keep safe in heightened situations.
• A Full NZ driver's license

Nōu te rourou | What's in it for you?

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.

Mō mātou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltd is an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.

Me pēhea te tuku tono | How to Apply

The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.