Cleaning Manager

Cleaning Contract Manager | Hnry Stadium | Wellington

Lead Operations at One of Wellington's Premier Event Venues

At ISS, we create spaces where people and businesses thrive.

As one of the world's leading workplace experience and facility services companies, we're driven by our purpose:

Connecting people and places to make the world work better.

We're seeking an experienced and people-focused Cleaning Contract Manager to lead our cleaning and venue support services at Hnry Stadium, a landmark destination for major sporting events, concerts, corporate functions and community gatherings.

This is an outstanding opportunity for an operational leader who thrives in fast-paced environments and enjoys leading teams to deliver exceptional customer experiences.

About the Role

As the Cleaning Contract Manager, you will take ownership of the planning, delivery and continuous improvement of cleaning and event support operations across the stadium.

You'll lead a diverse workforce of supervisors, permanent employees and casual event staff, ensuring every event is delivered safely, efficiently and to the highest standards.

This role combines operational leadership, workforce planning, client relationship management and service excellence, with the opportunity to play a key role in delivering some of Wellington's most exciting events.

Please note: Flexibility is essential, as occasional evening and weekend work will be required to support major events.

Key Responsibilities

Lead and manage all ISS cleaning and venue support operations at Hnry Stadium

Plan, coordinate and resource daily operations and major events

Recruit, coach and develop high-performing teams

Build strong partnerships with stadium management and stakeholders

Ensure contractual obligations and service standards are consistently achieved

Manage labour budgets, workforce planning and operational performance

Champion a culture of health, safety and wellbeing

Conduct site inspections, audits and quality reviews

Oversee event preparation, delivery and post-event evaluations

Drive operational improvements and service excellence

About You

You are a proven leader who enjoys building engaged teams, delivering operational excellence and creating positive client experiences.

To be successful, you'll bring:

• Experience in facilities management, cleaning services, hospitality, venue management, stadium operations or event services
• Demonstrated success leading large and diverse teams
• Strong workforce planning, rostering and labour management experience
• Budget management and operational performance expertise
• Excellent stakeholder engagement and communication skills
• A proactive, solutions-focused mindset
• Strong organisational and time-management capabilities
• Sound knowledge of health and safety practices
• Proficiency with Microsoft Office and workforce management systems
• Applicants must hold New Zealand residency or a valid New Zealand work visa.
• Current New Zealand Driver Licence.

Experience within stadiums, major events, entertainment venues or large-scale service operations will be highly regarded.

Why Join ISS?

At ISS, our people are at the heart of everything we do.

Competitive salary package

The opportunity to lead services at one of Wellington's leading event venues

Supportive leadership and collaborative team culture

Career development and growth opportunities

Exposure to major sporting events, concerts and community experiences

Access to wellbeing initiatives and employee support programs

Ready to Make an Impact?

If you're passionate about leading people, delivering exceptional service and creating memorable event experiences, we'd love to hear from you.

Apply today and help us create environments where people, communities and businesses thrive.

Applicants must hold New Zealand residency or a valid New Zealand work visa and a current New Zealand Driver Licence.

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