Clinical Performance and Analytics Lead – Fixed Term

Advance your career in a high-impact role that blends clinical systems, data, and innovation!

• Make a meaningful difference to resident care outcomes across New Zealand and Australia
• Lead the development and implementation of innovative clinical systems, processes, and AI-enabled solutions
• Join a company that values kindness, care, and excellence

What will you do?

We are looking for a Performance and Analytics Lead to join our team on a 12-month fixed-term contract. Working closely with the Performance and Analytics Manager, this pivotal role partners with operational and technology teams to deliver innovative digital solutions, clinical systems improvements, and data-driven insights that enhance care delivery, maintain compliance, and support outstanding resident outcomes.

This role combines clinical systems oversight, performance analytics, and innovation, including the practical application of AI and emerging technologies across our villages.

Key responsibilities include but are not limited to:

• Provide oversight of clinical system performance, enhancements, and new feature development, ensuring clinical safety and quality are maintained at all times.
• Partner with technology teams to ensure solutions impacting clinical care are clinically sound, aligned with best practice, and deliver measurable quality outcomes.
• Lead the development and continuous improvement of clinical data dashboards and reporting to measure care quality, performance, and improvement opportunities.
• Translate clinical and operational data into actionable insights that support better decision-making and improved resident outcomes.
• Drive innovation through the development and implementation of new clinical systems, processes, and emerging technologies, including AI initiatives.
• Support policy and procedure reviews and develop system documentation and knowledge resources to strengthen governance and sustainability.
• Lead and support change initiatives, including new village openings, care centre changes, system implementations, training, and the adoption of new technologies and ways of working.
• Ensure clinical systems and processes comply with New Zealand and Australian aged care legislation and standards.

Who are you?

You are a driven and collaborative professional who enjoys working with data, improving systems, and leading innovation to deliver better outcomes. You will also bring:

• Experience working with clinical, healthcare, quality, or operational systems.
• Experience leading or supporting digital, technology, process improvement, or innovation initiatives.
• Strong analytical skills with the ability to translate data into meaningful insights and recommendations.
• Experience working with reporting, dashboards, and performance data.
• An understanding of healthcare quality, clinical governance, and regulatory requirements.
• The ability to build strong relationships and work effectively across multidisciplinary teams.
• A practical, hands-on approach with excellent organisational and problem-solving skills.

About Ryman

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.

We’re in a period of real transformation, focusing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

What’s in it for you?

If you enjoy working in a purpose-driven organisation where innovation and care go hand-in-hand, you’ll thrive in this role! In addition, a career at Ryman offers:

• The opportunity to take on an ownership role with real impact
• Exposure to large-scale digital health and clinical transformation projects
• A collaborative environment where your ideas are valued
• Ongoing professional development and growth opportunities
• Access to wellbeing initiatives and staff benefits
• The chance to make a genuine difference in the lives of our residents

If you are interested in joining an organisation with a clear purpose and a commitment to kindness and excellence, we would love to hear from you. Apply now!

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.