Distribution Insights Analyst

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!

At ASB, we're driven by one purpose: Accelerating progress for all New Zealanders. Behind every great customer experience is a team of people turning data into meaningful insights that help us make better decisions.

We're looking for an experienced Distribution Insights Analyst to join our Workforce Management team within Enterprise Process Excellence. This is a unique opportunity to combine your technical analytics expertise with strong stakeholder engagement skills, helping influence frontline performance and distribution outcomes across one of New Zealand's leading banks.

In this role, you'll play a critical role in delivering high-quality reporting, maintaining and enhancing key dashboards, and translating complex data into actionable insights that support better business decisions for our frontline.

Mō te tūranga | About the role

Reporting to the Senior Manager, Workforce Management, you'll work closely with stakeholders across Distribution and Enterprise Operations to deliver timely, accurate and meaningful reporting and analytics.

You'll maintain and enhance a suite of reporting assets, respond to evolving business requirements, and partner with leaders to help them better understand performance, trends and opportunities. This is a highly visible role where your work will directly influence operational decision-making and frontline outcomes.

You'll have the opportunity to work with modern data and visualisation tools while collaborating with forecasting, scheduling, rostering and reporting specialists across the wider Workforce Management team.

In This Role, You Will

• Maintain, support and continuously improve a portfolio of dashboards and reporting solutions used across Distribution and frontline teams.
• Analyse complex datasets to identify trends, opportunities and insights that support informed business decisions.
• Transform data into compelling stories and visualisations that resonate with both technical and non-technical audiences.
• Deliver accurate, timely and high-quality reporting and analytics outputs.
• Work closely with stakeholders to understand requirements, manage expectations and provide valuable insights.
• Develop and enhance automated reporting solutions and strategic data capabilities.
• Partner with data experts, analytics users and business stakeholders to ensure reporting delivers maximum value.
• Support the ongoing development and optimisation of reporting processes, standards and documentation.
• Contribute to a collaborative team environment through knowledge sharing and cross-functional support.
• Ensure appropriate risk management practices and data governance standards are maintained.

Ngā mea kia whai angitū ahau? | What will help me succeed?

We're looking for an experienced analytics professional who enjoys solving complex problems, working with stakeholders, and turning data into meaningful business outcomes.

You'll Bring

• Strong experience in data analytics, business intelligence, insights or reporting roles.
• Advanced SQL skills and demonstrated experience working with large and complex datasets.
• Strong experience with Tableau and Power BI for dashboard development and data visualisation.
• Excellent analytical, problem-solving and critical-thinking capability.
• The ability to translate technical concepts and data into practical business insights.
• Proven stakeholder management skills, with the confidence to engage across all levels of an organisation.
• Strong communication skills, both written and verbal.
• Experience balancing multiple priorities while maintaining high levels of accuracy and quality.
• A collaborative approach and willingness to share knowledge and support others.
• Curiosity, initiative and a continuous improvement mindset.

It Would Be Great If You Also Have

• Experience with Snowflake, SSRS, SSIS or related data platforms.
• Understanding of APIs and data pipelines.
• Experience within financial services or other large, complex organisations.

He aha tā mātou | What can we offer?

Get the work-life equation right. We know life is full of priorities, and we’re here to help you find balance with a flexible and supportive working environment.

What’s important to you is important to us. We support your wellbeing through health insurance, wellbeing initiatives, flexible leave, and benefits that work for you.

Bring your whole self to work. At ASB, we’re committed to creating a culture where everyone feels included, valued and supported to succeed.

Grow your career. With opportunities to lead, influence and shape a critical capability, this role offers real scope to make an impact.

Ō mātou uara | Our Values

At ASB, our values are more than just words. They’re anchors to who we are and where we’ve come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care – Care is about lifting our people, customers and communities to reach their potential

Kia Māia | Courage – Courage is about doing the right thing even when it feels hard

Kia Mahira | Curiosity – Curiosity is about better decision making and applying judgement before we act

Me pēhea te tono | How to apply?

We know great people come from all sorts of backgrounds — you don’t need to tick every box to apply. What matters is the perspective and experience you bring.

Applications must be submitted through our online careers site and will be treated in confidence. We’ll keep you informed throughout the process.