Works Coordinator / Landowner Liaison

The opportunity

Downer Energy & Utilities is seeking a Landowner Liaison/Works Coordinator to join our Field Support team in Palmerston North.

This role provides essential administration and coordination support to ensure landowner liaison activities and works programs run smoothly. You will manage landowner communications maintain accurate records and support project managers supervisors and field teams to meet operational and client requirements.

Tasks and duties

You will plan and undertake the administration of organisational programs, special projects and support services including:

• Managing the Clients Landowner Liaison database including ensuring the information is up to date, relevant and all data is correct
• Updating the inhouse Resource Plan with Landowner Liaison information / notes
• Liaising with landowners directly to ascertain access to their property and maintaining good relations with them.
• Mail outs to landowners with correct information relevant to work scope for the month
• working closely with the Scheduler to ensure monthly Client targets are met
• working with Project Managers, Construction Managers, Service Delivery Managers, Engineers and others to ensure that goals are met
• advising senior management on matters requiring attention and implementing their decisions
• ensuring reports, variations etc are reported to the client in conjunction with Job Managers
• collecting and analysing data associated with projects undertaken so project outcomes are delivered on time
• managing client owned equipment in their system to ensure reliability and integrity, including stocktake, repairs management, replacement materials/equipment
• responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected
managing paperwork associated with contracts, programs, projects and services provided

Minimum skills requirements

We are looking for someone with at least three years of relevant work experience, who is organised detail focused and confident dealing with a variety of internal and external stakeholders.

• Experience in administration or coordination support

• Strong customer service and professional communication skills

• Confidence engaging with landowners by phone email and written correspondence

• High attention to detail and accurate data entry skills

• Ability to manage multiple tasks and meet deadlines

• Experience with CRM SharePoint Maximo JD Edwards or similar systems is an advantage

What we offer

• Supportive and flexible team environment

• Ongoing learning and development opportunities

• Stable role within a large tier 1 organisation

• Strong safety culture with Zero Harm at the centre

• Opportunity to contribute to essential community services

About Energy and Utilities

Downer Energy and Utilities delivers critical infrastructure services across Australia and New Zealand including electricity gas water telecommunications and renewable energy networks.

We are committed to diversity equity and inclusion and encourage applications from Aboriginal and Torres Strait Islander peoples women people with disability veterans and members of the LGBTQIA plus community.

How to apply

Apply via the Downer careers website by selecting apply now. For role related enquiries please contact the Talent Acquisition team.

Downer does not accept unsolicited resumes from recruitment agencies. Any unsolicited resumes will be considered the property of Downer and no fees will be payable.