Workplace Ambassador

What this opportunity involves

As a Workplace Ambassador at JLL, you will serve as the primary Corporate Reception representative for Amazon New Zealand (Auckland). At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and this role is central to that mission. You will create exceptional first impressions and workplace experiences through comprehensive front-of-house services, managing everything from visitor reception and meeting coordination to pantry management and facilities inspections. We believe the most effective teams are built when everyone is empowered to thrive, and in this dynamic position, you will play a crucial role in delivering outstanding client service by proactively engaging stakeholders, building effective relationships across all organizational levels, and maintaining professional workplace environments that enable productivity and collaboration.

An overview of the role

• Perform office opening and closing procedures while greeting guests, working closely with onsite security team.
• Manage meeting room scheduling, coordination, and event bookings while maintaining professional appearance of all meeting rooms and reception areas
• Oversee pantry program development including ordering weekly snack, fruit, and beverage supplies while maintaining kitchen areas and tracking spend
• Maintain Site PO Trackers and ensure financial processes are followed while assisting with invoicing and budget oversight
• Conduct facilities inspections, raise issues via Corrigo timely, facilitate vendor/contractor inductions, and report EHS matters onsite
• Provide support to program roll-out and implementation including communications and event coordination

Sounds like you? This is what we are looking for:

• Experience in corporate reception or front-of-house customer service roles with strong interpersonal and communication skills
• Ability to interface effectively with members from all organizational levels and the public with friendly, pleasant, and energetic personality
• Administrative skills with experience in meeting coordination, scheduling, basic financial processes, and customer service excellence
• Organizational skills with ability to manage multiple tasks including pantry management, facilities coordination, and workplace safety procedures
• Proficiency with ticketing systems, scheduling software, and basic office technology
• Background in facilities management, workplace services, or Amazon/similar corporate environments (preferred)