Consumer Data Manager

He whakahaere aronga-anamata a Mercury, e tuku ana i te pūngao me ngā whitimamao ki te mahi a tangata o Aotearoa, ā, he nui ake i tā ētahi atu. Waihoki, e para ana i te huarahi mā te pūngao whakahou me te whai i tētahi anamata toitū. Kei te iho ko tō mātou koronga. Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. He āki tēnei i a tātou ki te whakapau kaha kia hua ake ai he anamata pai ake mō ō tātou tāngata, mō ō tātou hapori, me Aotearoa.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow: connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Tā mātou arawātea | Our Opportunity

We're looking for an experienced leader to join us on a fixed-term basis for 9 months, providing strategic direction across energy consumption and telco usage data. You'll take ownership of key supplier and meter reading contracts, drive commercial performance, and keep health and safety front and centre across our meter reading operations. This is a great opportunity to lead a capable team, strengthen industry partnerships, and help us deliver accurate, timely consumption data that our customers and business rely on.

Tāu e mahi ai | What you'll be doing:

• Lead commercial contract negotiations and renewals for meter reading services, including AMI and manual data delivery, ensuring strong commercial outcomes and managing risk across supplier relationships.
• Monitor and manage commercial performance against contractual SLAs, proactively identifying and mitigating risk factors across vendor and meter owner partnerships.
• Champion health and safety for meter reading, embedding a zero harm culture across Mercury and with third-party suppliers, including incident management and escalation reporting.
• Provide leadership across key services - meter reading and telco vendor management, meter owner partnerships, and industry stakeholder relationships - driving operational excellence and efficiency through automation and smart ways of working.
• Oversee data reporting and compliance, working with analytics teams to monitor trends and ensure Electricity Authority compliance deliverables are met.
• Lead and develop a team of 8-12, coaching and mentoring direct reports (including at Team Leader level), setting clear goals, and building an adaptive, customer-focused team culture.

Tāu ka kawe mai | What you'll bring:

• Proven leadership experience, ideally with a tertiary qualification or equivalent industry experience.
• Strong contract management and commercial negotiation experience.
• Electricity industry knowledge.
• A track record of managing health and safety in an operational or field-based environment.
• Strong data analysis skills, with the ability to translate insights into action.
• Demonstrated ability to take ownership of complex issues and see them through to resolution.

Tā mātou e tuku nei | We offer:

• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

E koekoe te tūī, e ketekete te kākā, e kūkū te kererū

Every voice has its place – and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.

Please click 'apply' to submit your application. If you require accessibility or assistance support from us during the application and selection process, please reach out to [email protected]. Please do not apply via this email address.

A full position description is available below. Applications close 15th July 2026 at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.

Job Details

Reference #

43361

Posted

01 Jul 2026

Closing

15 Jul 2026 17:00

Location(s)

Auckland

Expertise

Commercial Operations, Continuous Improvement, Health & Safety, Operations, Quality Assurance/Risk, Relationship Management, Stakeholder Engagement & Management

Job level(s)

Experienced, Management

Work type(s)

Fixed term full time