Tour Guide

We are looking for TWO – Tour Guides for our business BUTTERFLY GROUP LIMITED, located at Auckland, New Zealand. This is a Permanent Full-time position for a minimum of 30 hours per week, and hours may be increased depending on workload. The pay rate ranges from $25.00 to $27.00 per hour and can be negotiated for the right candidate.

Job Duties are as follows

• Meet and greet visitors at designated locations in a professional and friendly manner.
• Plan, organize, and conduct guided sightseeing, educational, and cultural tours.
• Accompany visitors on tours and provide informative commentaries, highlighting key points of interest (training will be provided where applicable).
• Answer visitors' questions and provide accurate information regarding tour sites, attractions, and local culture.
• Ensure the safety and wellbeing of visitors throughout the tour.
• Assist in safeguarding collections, exhibits, and other items of interest during tours.
• Plan and coordinate tour schedules and itineraries to ensure smooth operations.
• Arrange transportation and accommodation for visitors in accordance with planned itineraries.
• Organize and arrange entry to attractions, museums, galleries, and other places of interest.
• Distribute brochures, maps, tour literature, and other informational materials to visitors.
• Deliver audiovisual presentations and explain features, procedures, and safety requirements at tour sites where applicable.
• Assist with the installation and dismantling of exhibits when required.
• Maintain accurate tour records and report any incidents or issues to management.
• Follow all company policies, Health and Safety regulations, and operational procedures.
• Always conduct yourself in a courteous and professional manner.

What we expect from you

• Relevant work experience of at least 3 years is required
• However, A Level 4 qualification (or higher) in Tourism, Hospitality, or a related field might substitute for the work experience requirement.
• Good communication and customer service skills.
• Friendly and able to work well with people from different backgrounds.
• Good planning and time management skills.
• Able to work weekends, public holidays, and flexible shifts.
• A First Aid Certificate is an advantage but not essential.
• A current New Zealand Class 1 Driver Licence (or an equivalent overseas licence) is preferred.
• Must pass a drug test if required.
• Must have no criminal convictions.

If you think you are the right person for the job, then please APPLY NOW.