Despatch Manager

With a global presence in over 220 countries and territories, DHL Supply Chain creates competitive advantages for our customers through tailored warehousing and transportation services. We combine our global scale with local expertise and sector experience, connecting people and improving lives every day.

At DHL, we don’t just deliver results—we do so with respect and integrity. We are looking for high-calibre leaders who can inspire others, build trust with both our teams and customers, and drive excellence.

Our people are our greatest strength. At DHL, we hire talented individuals from all backgrounds, and we are committed to ensuring your career with us is fulfilling and successful. Our culture revolves around personal commitment—to our customers, our teams, our communities, and the environment.

We are looking for an exceptional Despatch Manager to join our talented team based in the Hawkes Bay thriving in a culture of openness, trust, and mutual respect.

What You’ll Do

In this role, you will:

• Oversee day-to-day transport operations for the Hawkes Bay region to ensure delivery and pick-up schedules are met.
• Organise site operations to align with transport and line haul schedules.
• Maintain security measures, including vehicle seals, to protect products and assets.
• Promote efficiency, safety, and compliance with legal and regulatory requirements (H&S, driver fatigue, loading limits).
• Monitor and ensure accurate freight billing and customer standards.
• Conduct regular compliance and security audits, investigating and resolving breaches.
• Coordinate team performance to achieve customer KPIs and internal operational targets.
• Support continuous improvement initiatives and contribute to operational audits.
• Manage costs within budget and assist with site plans and performance monitoring.
• Lead and support a small team, fostering engagement, safety, and development.

What You’ll Bring

We’re looking for someone with:

• Proven leadership experience, with the ability to inspire, influence, and motivate teams at all levels to consistently deliver outstanding results.
• Strong expertise in logistics, with at least 3 years Class 5 truck driving experience and ability to drive heavy vehicles when required.
• Exceptional interpersonal skills, with a demonstrated ability to build and maintain strong relationships, negotiate effectively, and influence key stakeholders.
• A track record of operational excellence, ensuring the maintenance and continuous improvement of standards.
• Strong verbal and written communication skills, essential for the success of this role.
• The ability to manage multiple priorities efficiently and professionally in a fast-paced environment.

WHAT’S IN IT FOR YOU?

At DHL Supply Chain, we offer more than just a job—we provide a career path full of opportunities for growth and development:

• A chance to make your mark in a fast-growing and essential industry.
• Access to global career development opportunities and world-class training programs, including “Certified International Specialist”.
• Work for a Certified Great Place to Work, surrounded by a diverse, engaged, and passionate team.
• Birthday Leave.
• PERKS employee benefits programme which includes discounts off fuel, grocery and retail.
• Cutting-edge supply chain technology to support your success.
• A commitment to living responsibly, including social and environmental initiatives.
• Access to Employee Assistance Programme for personal support.
• Opportunities to participate in initiatives like our Women’s Network and environmental initiatives.
• A supportive environment where excellence is recognised and rewarded.

Ready to take the next step?

At DHL Supply Chain, we are committed to fostering a diverse and inclusive workplace where everyone is valued and feels a sense of belonging. We encourage individuals from underrepresented backgrounds and communities, to apply to work with us at DHL. If this role excites you and you're a motivated team player eager to grow in a supportive and rewarding environment, we want to hear from you—apply today!