Relief Nurse, Drop-In Services
Fred Victor
INTERNAL/EXTERNAL
Position Type: Relief, Non-Bargaining Unit, Contract
Number of Positions: 2
Reason for Posting: New Position
Rate: $41.11 to $51.38 per hour
Vacation: 7% Vacation Pay
Hours: Days, Evenings and Weekend shifts (subject to change)
Supervisor: Senior Manager, Drop-In Services
Posting Date: June 29, 2026
Application Deadline: July 10, 2026
Location: 145 Queen St. East
Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.
The Community Services (CS) department at Fred Victor is a multi-service, multi-site entity that prioritizes the
involvement of peers and individuals with lived experiences throughout its portfolio. It encompasses the 40 Oak
Community HUB and community programs, Consumption and Treatment Services, Employment and Training
Services, Drop-Ins and Warming and Cooling Centres, and Food Services. Additionally, it operates a social purpose
enterprise with catering services and spearheads a significant peer training initiative.
This role is part of the agency's safe winddown of Consumption and Treatment Services (CTS), supporting the
transition to an enhanced drop-in health services model. The Relief Nurse provides direct, low-barrier nursing care
within the drop-in services program, with a primary focus on wound care and harm-reduction-informed health
support. Working as part of an interdisciplinary team, the Relief Nurse assesses client health needs in a walk-in
setting, delivers point-of-care wound treatment, and connects clients to primary health care, addiction medicine,
and wrap-around supports through community partners, Community Health Centres (CHCs), and other relevant care
pathways. This role is essential to ensuring that people who face barriers to traditional health care — including
those experiencing homelessness, substance use, and complex health needs — have timely access to the care they
need.
Does this sound like work you want to be a part of?
We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals,
and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.
What You Will Do
Clinical Care
- Provide care consistent with a low-barrier model, without requiring clients to complete an intake assessment
prior to receiving nursing support
- Provide on-site wound care assessment, treatment, and dressing changes in a drop-in, low-barrier setting
- Conduct basic health assessments and triage for clients presenting with acute or chronic health concerns
- Administer care in alignment with harm reduction principles and trauma-informed practice
- Monitor and document client progress, including wound healing and response to treatment
- Recognize and respond appropriately to signs of overdose, withdrawal, or other urgent health concerns
Referrals & System Navigation
- Identify client health needs requiring referral to primary care, specialist services, or emergency care
- Facilitate warm referrals and active connections to partner agencies, Community Health Centres (CHCs), and
other primary care pathways
- Support clients in accessing addiction medicine services (e.g., opioid agonist therapy, withdrawal management,
addiction medicine consults) through established partnerships and referral pathways
- Coordinate with internal and external providers to support continuity of care across services
- Refer clients to drop-in system navigation for wrap-around supports (housing, income, mental health, social
services) where these intersect with social determinate with Health
Collaboration & Documentation
- Work collaboratively with the drop-in team, including peer support workers, system navigators and harm
reduction specialists
- Maintain accurate, timely documentation in accordance with professional and organizational standards
- Participate in case conferencing and team check-ins as needed to support coordinated client care
- Liaise with partner CHCs, hospitals, and primary care providers to support smooth client transitions
Overdose Response Protocols & Training
- Work collaboratively with the drop-in team and outreach team to develop and update overdose response
protocols, ensuring they reflect current best practice and local drug supply trends
- Monitor and incorporate emerging changes in the drug supply, including non-opioid sedative adulterants
such as medetomidine, into response planning, recognizing that these substances may cause prolonged
sedation, and other complications not fully reversed by naloxone alone
- Design and deliver practical, hands-on overdose response training for drop-in and outreach staff and peer
workers, including recognition of atypical overdose presentations linked to emerging adulterants
- Work alongside the Drop-In Senior Manager to keep informed of public health alerts, drug checking results,
and regional surveillance data relevant to overdose risk and support response training in response
- Support after-action review and debriefing following overdose events to refine protocols and training based
on real-world experience
Health Promotion
- Provide client education on wound care, infection prevention, and self-management
- Provide harm reduction education and supplies as appropriate (e.g., safer use information, naloxone)
- Support broader health promotion initiatives within the drop-in space as opportunities arise
What You Bring to the Team
Required
- Current registration in good standing with [provincial nursing regulatory body, e.g., College of Nurses of Ontario]
as an RN
- Current CPR/First Aid certification
- Demonstrated experience in wound care
- Experience working with populations facing barriers to health care, such as people experiencing homelessness,
substance use, mental illness, and/or poverty
- Knowledge of harm reduction principles and trauma-informed care
- Familiarity with referral pathways into primary care, CHCs, and addiction medicine services
Preferred
- Experience in a drop-in, outreach, shelter, or community health setting
- Knowledge of local CHC and primary care partner network
- Experience supporting clients accessing opioid agonist therapy or other addiction medicine services
- Naloxone administration training
- Experience developing or delivering overdose response training or protocols
- Up-to-date knowledge of local drug supply trends and emerging adulterants (e.g., medetomidine,
benzodiazepine-related substances)
- Additional training in harm reduction, addictions, or mental health
What Sets You Apart
- Planning, Organizing, Project Management
- Strong clinical judgment and ability to work autonomously in a fast-paced, walk-in setting
- Excellent interpersonal and communication skills with diverse client populations
- Non-judgmental, client-centred approach grounded in dignity and respect
- Ability to build rapport quickly and work flexibly within an unpredictable drop-in environment
- Strong collaboration and teamwork skills within an interdisciplinary setting
- Cultural competency and commitment to equity-informed practice
Compensation and Benefits
- For the Relief Nurse, Drop-In Services, Fred Victor offers an hourly rate of $41.11 to $51.38 per hour
- 7% vacation pay
- Access to employee and family assistance plan
How You Can Apply
Send your resume and an email describing why you want to be part of the Fred Victor Team by July 10, 2026, to
***email_hidden*** with ‘Relief Nurse, Drop-In Services’ in the subject line.
A Police Record Check is required by the final candidate prior to hiring.
Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons
across the spectrum of sexual orientation and gender identities and have lived-experience
If you are a person with a disability and require accommodation and/or assistance during the application process, please
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received
relating to accommodation requests will be treated with confidentiality.