Customer Engagement Intern

About The Role

As a Customer Engagement Intern, you’ll be part of the Customer team. This team focuses on using customer data to drive targeted engagement and build long-term loyalty. In this role, you’ll gain hands-on experience working with customer behavioural data, campaign analysis, and audience targeting, while supporting teams across the business.

Key Responsibilities

• Support the team in analysing customer behavioural data to identify insights and trends.
• Assist with developing and optimising propensity and likelihood models.
• Help define and build customer audiences for targeted campaigns and engagement channels.
• Assist with data manipulation, reporting, and analysis using tools such as Excel and SQL.

About You

You’re currently studying towards, or have recently completed, a degree in Data Analytics, Business Analytics, Marketing, AI, or a related field. You’re curious, enjoy problem solving, and are interested in how data drives customer engagement. You communicate clearly, work well with others, and are comfortable with ambiguity and taking initiative. Experience with Excel (including VLOOKUPs), and exposure to SQL or coding is a bonus, but not essential.

Our internship programme offers

• 12-weeks paid work at living wage starting in November based in Māngere, Auckland.
• Renowned learning and development sessions fortnightly.
• An extensive support network - your People Leader, the Talent Team, a Kaiārahi (mentor) and your fellow interns to help you along the way.
• The opportunity to tackle real-world business problems that help us achieve our aspiration – to help New Zealanders get more out of life.
• Modern office spaces with free parking, subsidised lunches, flexible working, weekly supplier tastings and regular celebrations.
• 5% in store and online discount in our supermarkets.

We’re looking for someone who is interested in discovering their career with us.

You’ll have a curiosity to learn, a knack for problem solving and be ready to get stuck in to making a positive impact on New Zealand communities. You’ll ideally be interested in one of the above areas listed and in our application form, you’ll have the opportunity to indicate your preferred roles (you don’t necessarily need to be studying something that is aligned).

You’ll be working for a New Zealand owned and operated Co-op whose purpose is to help New Zealanders get more out of life.

We have a commitment to be here for our country, here for our people and here for our communities in everything we do, and we provide career opportunities like no other in our industry. We have an unbeatable team of over 25,000 people with a fun and inclusive culture where you feel like you belong. We work with some of New Zealands most treasured and iconic brands with over 350 PAK’n’SAVE, New World, Four Square, Gilmours and Liquorland stores across the North Island

Check us out here https://www.foodstuffs.co.nz/ , on Instagram @foodiescareers and on Tik Tok @lifeatfoodies to stay up to date.

Our recruitment process involves

• A written application form, video interview, and face-to-face interview with our People leaders.
• If successful, we’ll check your references before finalising contracts and moving you through our fun and interactive digital onboarding experience to get you ready to start in November.

If you require the recruitment process to be adapted due to an access need, please feel free to contact us directly – [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.