Retail Manager
Fern & Finch Nz Limited
Job Details
Location: Auckland
Employment Type: Full-time, Permanent, Rotating Roaster
Hours: 30 to 40 hours per week
Pay : $35-$40
About the Company
We are a newly established self-storage and storage solutions company committed to providing secure, reliable, and customer-focused storage services. As a growing business, we are seeking an experienced Retail Manager to oversee the day-to-day operations of our business while helping establish efficient systems and supporting our planned business expansion.
This is an excellent opportunity for a commercially minded professional who can manage retail operations, financial performance, customer service, and business administration in a fast-growing company.
Key Responsibilities
The successful applicant will be responsible for, but not limited to:
Determining product and service offerings, product mix, stock levels, and customer service standards.
Formulating and implementing purchasing, sales and marketing policies.
Setting prices for goods and services based on market conditions, profitability, and business objectives.
Promoting and advertising the company's products and storage services to increase sales and customer engagement.
Selling storage services and associated retail products while advising customers on suitable storage solutions.
Maintaining records of stock levels, sales, financial transactions, and operational performance.
Preparing and monitoring budgets, forecasts, pricing strategies, and financial reports.
Assisting with business planning, cost control, profitability analysis, and commercial negotiations.
Recruiting, selecting, training, supervising, and managing staff.
Ensuring compliance with occupational health and safety requirements and company policies.
Managing all operational matters relating to the company's establishment and ongoing administration, including New Zealand Companies Office obligations, GST requirements, taxation matters, company annual returns, and maintaining statutory records.
Developing and implementing operational procedures to improve efficiency and support future business growth.
Liaising with suppliers, service providers, accountants, and other stakeholders.
Supporting the directors with strategic planning and expansion initiatives as the business continues to grow.
Performing other managerial duties consistent with the position.
Skills and Experience
Applicants must have
A minimum of three (3) years' relevant experience as a Retail Manager or in a similar management position.
Strong financial management skills, including budgeting, forecasting, pricing strategies, cost control, and financial reporting.
Experience in business negotiations with suppliers and service providers.
Excellent organisational and leadership skills.
Strong customer service and sales experience.
Experience developing and implementing marketing initiatives.
Sound knowledge of inventory and stock management.
Excellent communication and interpersonal skills.
Good computer literacy and experience using business management systems.
Ability to work independently and make commercial decisions.
Knowledge of New Zealand business compliance requirements, including GST, taxation, Companies Office obligations, and annual returns, will be highly regarded.
Why We Need This Role
As a newly established business, we require an experienced Retail Manager to oversee all operational, financial, retail, and administrative functions while implementing robust business systems from the outset. The role is essential to ensuring efficient day-to-day operations, maintaining compliance with New Zealand regulatory requirements, managing financial performance, driving sales and marketing initiatives, and supporting the company's planned expansion. Employing an in-house manager will also reduce reliance on external service providers for routine operational and compliance matters, resulting in improved efficiency and cost savings as the business grows.
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