Dispatch Manager

Posted: 26/06/2026

Closing Date: 26/07/2026

Job Type: Permanent - Full Time

Location: Manukau

Job Category: Transport

Are you an experienced transport leader who thrives in a fast-paced logistics environment? Do you enjoy leading people, improving processes, and ensuring freight is delivered safely and efficiently?

Cardinal is a leading partner to many of New Zealand’s well-known companies in food, beverage, grocery and personal healthcare. We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business. We are revolutionizing supply chains with New Zealand’s first fully automated 3PL warehouse with AI driven robotics.

We're looking for a Dispatch Manager to lead our North Island Transport Dispatch team. In this role, you'll oversee day-to-day dispatch operations, lead a high-performing team, and work closely with the Head of Transport to drive operational excellence, customer satisfaction, and continuous improvement.

What You'll Do

• Lead, coach, and develop a team of dispatchers.
• Oversee daily transport scheduling, driver allocation, and fleet utilisation.
• Ensure freight is dispatched safely, efficiently, and on time.
• Monitor operational performance and drive continuous improvement initiatives.
• Build strong relationships with drivers, customers, subcontractors, and internal teams.
• Manage delivery issues, service disruptions, and customer escalations.
• Support compliance with transport regulations, company policies, and Health & Safety standards.
• Contribute to operational planning, KPI performance, and commercial outcomes.

What We're Looking For

• 10+ years' experience in transport, logistics, or supply chain operations.
• Previous leadership experience managing dispatch or transport teams.
• Strong knowledge of transport scheduling, fleet operations, and driver management.
• Excellent communication, decision-making, and problem-solving skills.
• A proactive leader who enjoys improving processes and supporting their team.
• Experience using Transport Management Systems (TMS), Warehouse Management Systems (WMS), and Microsoft Office.
• A tertiary qualification in Business, Commerce, or a related field is highly regarded.

Why Join Cardinal?

• Be part of a growing and well-respected logistics business.
• Lead a critical function with real impact on operational success.
• Work alongside an experienced leadership team committed to continuous improvement.
• Join a collaborative, values-driven workplace where safety, teamwork, and customer service come first.
• Opportunities to contribute to strategic projects while remaining hands-on in the operation.

If you're ready to take the next step in your transport leadership career, we'd love to hear from you.

Applicants must have NZ citizenship, residency, or a valid work visa. Pre-employment drug/alcohol testing, criminal history checks, and reference checks will apply.

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