Operations Support - Whakatipu Transport

RealNZ is seeking a versatile and organised individual to step into a permanent, full-time hybrid role combining Team Leadership of our Coach Cleaning operations with broader Operations Support across our Whakatipu transport network.

What You'll Be Doing

In this unique position, you'll play a key part in both supporting day-to-day transport operations and ensuring our fleet is presented to the highest standard for every guest experience.

As Coach Cleaning Team Lead, you'll be directly responsible for managing and leading the coach cleaning team, setting the standard for cleanliness and presentation across our fleet. You'll oversee scheduling, quality control, and the day-to-day running of cleaning operations to ensure every guest boards a vehicle that reflects the RealNZ experience.

In the Operations Support side of the role, you'll assist leaders from the Whakatipu, Fiordland, and Mountain Experiences with their transport requirements. This includes assisting with the day-to-day coordination of general coach operations, logistical planning, and rostering — ensuring safe, efficient, and friendly service for all guests across the wider Whakatipu transport team.

What are we looking for?

• Experience in operations and rostering with strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Proven ability to stay calm under pressure and adapt to changing situations
• Hosting and guiding experience
• Weekend Warrior - we need somebody who is willing to work weekends.

What do you get from this?

• Full time permanent role with guaranteed fortnightly hours
• Enjoy some incredible staff perks! Along with a FREE Cardrona/Treble Cone season pass, you can bring a friend along to experience RealNZ's unforgettable adventures, either for free or at a fantastic discount. Explore thrilling rafting, the Te Anau Glowworm Caves, cruise Milford and Doubtful Sound, and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank!
• Medical insurance coverage

If you're looking for a role that combines operational planning with hands-on guest interaction, this hybrid position is perfect for you!

How To Apply

Click Apply now to be taken to our careers page

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications

Job Details

Company RealNZ Reference # 43454 Posted on 25 Jun 2026 Closes on 15 Jul 2026 17:00 Location(s) Queenstown Expertise Manager - Operations, Support Job level(s) Experienced, Management Work type(s) Permanent - Full Time More details (document) PD_Operations Support - Whakatipu Transport Cleaners.pdf

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