Sales Consultant

We're on the hunt for the ultimate sales champion to join our Queenstown Visitor Centre Team! You'll effectively sell our RealNZ experiences and bring with you a hunger to achieve optimum revenue performance. We pride ourselves on delivering exceptional service to all visitors, therefore we are seeking someone to inspire and inform guests about our 'must see' and 'must experience' products.

This role also includes an operational aspect as you'll be responsible alongside the operations team to ensure our Coach, TSS Earnslaw and Rafting experiences run smoothly.

As part of this role you will

• Create and identify sales opportunities for our experiences and accommodation
• Maximise each sales opportunity by determining individuals requirements to achieve results
• Create reservations for experiences and accommodation, confirming bookings
• Influence guests with your passion to book a 'must see' experience
• Deliver exceptional guest experience, including answering general enquiries
• Demonstrate expert knowledge to effectively sell RealNZ experiences
• Coordinate passenger manifests, ticketing and itineraries

What’s in it for you?

• Be part of a business that cares deeply about people, place, and the environment
• Enjoy some incredible staff perks! Bring a friend along to experience RealNZ's unforgettable adventures at a fantastic discount. Explore the Te Anau Glowworm Caves, cruise Milford & Doubtful Sound, dine at the famous Walter Peak and discover Rakiura. It's an amazing opportunity to experience the best of New Zealand without breaking the bank
• Free Cardrona x Treble Cone pass
• Medical insurance cover

We're looking for someone who has

• Minimum 1 year sales/reservations experience
• At least 6 months experience working in the tourism industry
• Tourism-related qualification (preferred)
• Confident and engaging communicator with a positive and exuberant can-do attitude
• Excellent knowledge of Queenstown and Fiordland regions
• Experience in reservations systems
• Bonus if you can speak another language in addition to English!

Real people, real places, real experiences. Welcome to Real.

When's the best time to join the Real whānau? Now's good.

We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.

It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.

At RealNZ, we're committed to Equity, Diversity, and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we embrace and celebrate the unique perspectives and experiences that make our team stronger. Everyone is welcome here.

How to apply

Please note that we will be interviewing candidates as they apply, and if the right person is found, we may close the role off to any further applications.

Job Details

Company

RealNZ

Reference #

43451

Posted on

23 Jun 2026

Closes on

13 Jul 2026 17:00

Location(s)

Queenstown

Expertise

Sales, Customer Service, Reservations

Job level(s)

Entry/graduate, Experienced

Work type(s)

Fixed Term - Full Time