Senior Advisor

Ministry of Justice - New Zealand

Senior Advisor, Communications (Change and Engagement)

Permanent, Full Time

Wellington CBD

Te Au Reka – Improving access to justice for all New Zealanders

Te Au Reka is a once-in-a-generation programme transforming how people access and experience justice in Aotearoa New Zealand. We are replacing highly manual, paper-based processes with a modern digital case management system, making court and tribunal services simpler, faster, and more accessible.

This complex, system-wide programme is delivered in partnership with the judiciary and spans the entire justice sector. It requires clear, consistent, and effective communication to support change at scale. Joining Te Au Reka means playing a key role in delivering communications that enable understanding, readiness, and successful adoption of new ways of working.

Te Haeata/The Opportunity

As Senior Advisor, Communications, you will lead the design and delivery of change communications that support the successful implementation of Te Au Reka.

This role is focused on crafting clear, audience-centred messaging and producing high-quality communications materials that help people understand what is changing, why it matters, and what they need to do differently.

You will partner with programme teams and senior leaders to translate complex change into simple, compelling narratives, and deliver practical communications and engagement products that build awareness, readiness, and adoption.

This is a hands-on role requiring someone who can move confidently from strategy through to execution. You will be developing plans, shaping messages, crafting materials and delivering communications across multiple channels.

Key Responsibilities

Strategic communications and advice

Develop and deliver end-to-end change communications plans aligned to programme milestones and release activities
Create and maintain clear, consistent messaging frameworks that support understanding, readiness, and adoption
Ensure communications are timely, targeted, and aligned with change impacts across different audiences

Communication and engagement

Translate complex programme and technical information into clear, concise, audience-focused communications
Lead the development of key messages, narratives, and storytelling approaches for change initiatives
Work with external stakeholders and peak bodies to deliver articles and content through their channels and networks e.g. New Zealand Law Society
Produce high-quality communications materials, including:

Staff updates and announcements
Leader messaging and briefing packs
FAQs, intranet content, and guidance materials
Change artefacts and engagement collateral

Stakeholder and leader support

Partner with workstream leaders and programme teams to shape and deliver effective communications and engagement
Provide trusted advice on how to communicate change clearly and confidently
Support leaders with talking points, presentations, and communication tools

Engagement and adoption

Design communications that build awareness, drive engagement, and support behaviour change
Align communications with wider engagement and change activities to maximise impact
Monitor feedback and adjust messaging to improve effectiveness and reach

Communications quality and consistency

Ensure a consistent voice, tone, visual identity and narrative across all Te Au Reka communications
Uphold high standards of clarity, accuracy, and accessibility in all content
Contribute to continuous improvement of communication approaches and products

Ō Pūkenga/Skills And Experience

To be successful in this role, you will bring:

At least five years' experience in senior communications roles, ideally within large-scale change or transformation programmes
Proven experience delivering change communications, including message development and content creation
Exceptional writing skills, with the ability to distil complex information into clear, engaging content
Strong experience producing a wide range of communications materials and artefacts
Excellent stakeholder skills and the ability to partner with and influence leaders
Strong planning and organisational skills, with the ability to deliver at pace in a dynamic environment
Sound judgement and attention to detail

You'll Ideally Also Have

Experience supporting digital or business transformation programmes
Experience working in complex public sector or government environments
Knowledge of the justice sector (advantageous but not essential)

Utu ā-tau / Salary

The salary range for this role is $99,208 – $135,539. Appointing salary will be based on skills and experience.

Tono mai / Apply

You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Sunday 5 July; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact ***email_hidden*** and include “MOJ XXX” (job number) in your subject line.