Field Service Technician

• Full time, permanent opportunity.

Travel across NZ + potential international exposure

• Base salary + vehicle + medical insurance + performance bonus

Everest People are proud to partner again with COMS Systems to grow their team.

About the business

COMS Systems is a growing technology company specialising in biometric and camera-based systems. They design and deliver end-to-end solutions that automate manual processes for the gaming and hospitality industries.

Their products span Facial Recognition, Core Gaming Solutions, Cash Management, and Room Sweeping Apps - supporting operational efficiency while improving security, compliance, and harm minimisation.

Behind the tech is a highly experienced, in-house team of Designers and Engineers, led by Directors with 20+ years’ industry experience. Known for reliability and customer focus, COMS is in a strong growth phase.

About the role

This is a hands-on, on-the-road role where you’ll solve real problems in real time.

You’ll install, configure, and maintain hardware systems on-site, while acting as a trusted point of contact for customers.

Travel is a key part of the role, with regular movement across New Zealand and occasional overseas trips.

What you’ll be doing

• Install and set up cameras and related hardware

• Configure and test systems to ensure performance

• Troubleshoot, repair, and maintain equipment

• Support integration with networks and databases

• Train customers and provide ongoing technical support

• Build strong customer relationships and manage queries

• Manage stock and coordinate with the wider team

• Maintain clear documentation and reporting

What you’ll bring

• Trade qualification in electronics, CCTV, telecommunications, or IT

• CCNA (or similar) highly preferred

• Ability to configure networks (IP addressing, subnets, camera integration)

• Strong written and verbal communication skills

• Customer-focused with the ability to build rapport

• Solid literacy and numeracy skills

• Flexibility to travel (approx. 50%)

• Full driver’s licence

Benefits

• Medical insurance

• Company vehicle + tools of trade

• Performance-based bonus

If you enjoy working with technology, solving problems on the go, and being out in the field then we’d love to hear from you.

You must be legally entitled to work in New Zealand.

For a confidential chat, contact Recruitment Partner Rachel Knox at Everest People on 027 238 0031.