Resilience Manager

Tēnā koe.

We are seeking two Resilience Managers to join us on a permanent basis, as we continue to grow our capability in response to evolving regulatory requirements.

ASB’s Business Resilience team plays a critical role in preparing for and responding to disruption across the organisation. We support, maintain, and uplift Business Continuity and Crisis Management capabilities to ensure our people, customers and stakeholders remain protected.

We welcome experienced Business Continuity and Resilience professionals from a range of industries. Financial services experience is advantageous, but not essential.

Te tūranga | The role

As a Resilience Manager, you’ll work across the ASB Group to strengthen Business Continuity, Operational Resilience and Crisis Management capability.

You’ll partner with stakeholders at all levels to ensure ASB is prepared to respond to disruption and continuously improve how we operate.

Key responsibilities include:

• Maintaining fit-for-purpose Business Continuity and Crisis Management frameworks
• Providing practical advice, guidance and training to stakeholders
• Supporting the delivery of business continuity and crisis response planning
• Designing and delivering scenario-based exercises
• Supporting response to real events to minimise impact to our people and customers

Beyond this, you will:

• Drive continuous improvement across resilience capability and frameworks
• Monitor and challenge resilience practices, including plans, controls and third-party readiness
• Contribute to crisis response and broader resilience uplift initiatives across the bank
• Maintaining effective 24/7 crisis response readiness (on-call required)

This role offers strong exposure across the enterprise and the opportunity to influence the strategic direction of the Business Resilience function.

Ngā mea kia whai angitū ahau? | What you’ll bring

You’re a collaborative and commercially aware resilience professional who can engage stakeholders and drive meaningful outcomes.

You’ll bring:

• Experience in Business Continuity, Operational Resilience and/or Crisis Management
• Strong communication skills, both written and verbal
• Experience providing guidance, training and advisory support
• Experience delivering continuous improvement in large or complex environments
• Strong understanding of risk management principles

Nice to have:

• Exposure to regulatory requirements such as BS11, Deposit Takers Act or CPS230
• Industry certifications (e.g. BCI, ISO22301)

He aha tā mātou | Why ASB

People are at the heart of what we do. ASB is consistently recognised as one of New Zealand’s top employers, with a highly engaged and talented workforce.

At ASB, our values are more than just words. They’re anchors to who we are and where we’ve come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care – Care is about lifting our people, customers and communities to reach their potential

Kia Māia | Courage – Courage is about doing the right thing even when it feels hard

Kia Mahira | Curiosity – Curiosity is about better decision making and applying judgement before we act

What you can expect:

• Flexible and supportive working environment
• Comprehensive wellbeing and benefits offering
• Inclusive culture where you can bring your whole self to work
• Opportunities to grow your capability and develop your career

Me pēhea te tono | How to apply

If this sounds like you, apply online today. We’d love to hear from you.

All applications will be treated with confidentiality and must be submitted via our online careers channel.

Job details Reference # WP164588 Posted on 18 Jun 2026 Location(s) Auckland, North Wharf Show all Expertise Operational Risk Show all Work type(s) Full Time Application closes on 06 Jul 2026 23:59 .tas-button { display: inline-block; background: #263238; color: #fff; font-size: 12px; font-family: "Roboto", "Helvetica", "Arial"; text-transform: uppercase; margin: 10px 15px 10px 0; padding: 10px 15px; border-radius: 2px; text-decoration: none; font-weight: 300; border: none; outline: none; line-height: 100%; -webkit-transition: background 0.3s ease, color 0.3s ease; -moz-transition: background 0.3s ease, color 0.3s ease; transition: background 0.3s ease, color 0.3s ease; } .tas-button:hover, .tas-button:active { cursor: pointer; }