Schemes & Facilities Governance Leader

This role plays a key part in supporting the development, implementation, and continuous improvement of Vero's governance and management of Schemes & Facilities. You will be responsible for strengthening governance frameworks, managing risk and controls, maintaining portfolio oversight, and driving process improvements that support the sustainable growth of Vero's Schemes portfolio.

Working across a broad range of internal and external stakeholders, you'll provide governance leadership, deliver meaningful reporting and insights, and help ensure Vero's Schemes & Facilities operate in line with regulatory requirements, internal standards, and best practice.

What You’ll Do

• Support the development and enhancement of governance, risk, and control frameworks across Vero's Schemes & Facilities portfolio.
• Monitor and ensure compliance with Scheme governance standards, policies, frameworks, and contractual obligations.
• Identify, assess, and escalate risks and control gaps, supporting remediation activities and continuous improvement initiatives.
• Coordinate and manage internal audit and risk review activities relating to Schemes & Facilities.
• Monitor Scheme performance and provide reporting, analysis, and insights to support business decision-making.
• Build and maintain strong relationships with stakeholders across Business, Consumer, Technology, Risk, Legal, Underwriting, Claims, and Distribution teams.
• Foster effective partnerships with external brokers, agencies, and Scheme partners.
• Drive continuous improvement by identifying opportunities to enhance governance processes, controls, reporting, and operational efficiency.

What You’ll Bring

• 5-8 years' experience within the insurance industry.
• Previous experience onboarding, governing, or managing Schemes and Facilities is highly desirable.
• Experience working with risk, controls, governance frameworks, standards, and compliance requirements is desirable.
• Demonstrated ability to analyse complex information, identify trends, and provide meaningful reporting and insights.
• Experience reviewing contracts and interpreting contractual obligations and clauses.
• Strong attention to detail and the ability to manage multiple priorities in a complex environment.
• Proven stakeholder management skills with the ability to build strong relationships and influence outcomes across all levels of the organisation.
• Strong analytical, problem-solving, and continuous improvement capabilities.
• Intermediate to advanced Microsoft Word, Excel, SharePoint, and reporting skills.
• Degree qualification in Commerce, Business, or a related discipline is desirable.

Why join Suncorp?

• A supportive, inclusive environment where people back each other
• Strong focus on learning, development, and continuous improvement
• Opportunity to shape how capability, knowledge, and service excellence are embedded
• A workplace that values teamwork, trust, and doing the right thing - together

About Suncorp NZ

We’re proud to be part of the Suncorp Group, home to some of Australia and New Zealand’s most trusted insurance brands. Together, we deliver faster, simpler, and better outcomes for our customers and partners.

At Suncorp, we believe we are at our best when our workforce reflects the diversity of our communities. We’re committed to creating an inclusive culture, offering flexible work, career development, and opportunities for internal mobility.

If you require adjustments to participate equitably in our recruitment process or workplace, contact ***email_hidden*** for a confidential conversation.

Chase the sun with us - Apply online today!

You are commercially minded, highly collaborative and confident operating in complex environments. You bring strong judgement, a pragmatic approach to risk management and a passion for building capability, improving governance and supporting successful delivery outcomes.

Chase the Sun, apply online today!