Senior Engineer (Customer Relationship Ecosystem)

• Auckland/Wellington based opportunity
• Staff banking discounts, flexible working options, additional wellbeing leave and more!
• Key engineering role within our Customer Relationship Ecosystem (Salesforce)
• Fixed Term Contract - 24 Months

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

At Kiwibank, we’re on a mission to make Kiwi better off, and our Customer Relationship Ecosystem plays a critical role in how we connect with and support our customers and people. As a Senior Engineer, you’ll help build and evolve Salesforce solutions that power those experiences across the bank.

• Working as part of a cross-functional squad, you’ll take a hands-on role developing, configuring and supporting Salesforce platforms including Financial Services Cloud, Service Cloud and Experience Cloud. You’ll contribute to solution design, collaborate closely with Lead Engineers and Architects, and play a key part in delivering secure, scalable and high-quality outcomes.
• You’ll also work across a broader enterprise ecosystem, integrating Salesforce with APIs, middleware and .NET-based services. This role is ideal for someone who enjoys solving complex problems, contributing to team success and continuously improving how we build and deliver technology.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

Key skills and experience we’re looking for:

• Solid and proven hands-on experience building Salesforce solutions using Apex, Lightning Web Components (LWC), Flow and configuration
• Experience working across Salesforce products such as FSC, Service Cloud or Experience Cloud
• Ability to contribute to solution design and technical decisions within a squad environment
• Experience integrating Salesforce with external systems such as APIs, middleware or .NET services
• Strong understanding of engineering best practices including clean code, testing and peer reviews
• Experience working in Agile teams, contributing to ceremonies, planning and continuous improvement
• Solid stakeholder collaboration skills, working effectively with Product, BA, QA and delivery partners

Bonus:

• Experience working in hybrid environments across Salesforce and broader enterprise platforms
• Exposure to CI/CD pipelines, DevOps practices and deployment processes
• Experience supporting production systems, incident resolution and platform stability
• Background in financial services or other regulated environments

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau | This is us. Where you and your whānau matter.

We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work.

Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents.

We are proud to be a certified B Corporation, a Pride Pledge partner and we are the first bank in Aotearoa to get the Gender Tick. We are also an accredited

Living Wage employer.

Tono mai | Apply Now! We will be reviewing applications throughout the advertising period, and we reserve the right to withdraw the ad at any time. Applications close Wednesday 1st July midday.

Please note: Due to a high volume of applications, there may be a delay in our response. Thank you for your patience.

Recruitment agencies: We're not seeking support at this stage.

At Kiwibank we are all about making Kiwi better off