Shift Supervisor

The role of a Shift Supervisor is pivotal in ensuring the seamless operations of our business. As a Shift Supervisor, you will be responsible for overseeing day-to-day activities, managing our dedicated team, and ensuring unparalleled customer satisfaction.

Responsibilities

• As a Shift Supervisor, your responsibilities encompass a diverse range of tasks:

• Contribute to the smooth operation of the business.

• Maintain meticulous business records in compliance with regulations.

• Organize and coordinate special events, promotions, and marketing campaigns to enhance customer engagement and loyalty.

• Assist in inventory and stock management, including record-keeping.

• Foster professional and collaborative relationships with our suppliers.

• Provide support in managing the financial aspects of the business.

• Proficiently handle cash following company procedures.

• Enforce restaurant rules, policies, and regulations.

• Assist in planning work schedules and assigning duties to staff members.

• Manage and support employees, ensuring they receive necessary training and resources.

• Maintain cleanliness and organization throughout the restaurant, including equipment and facilities.

• Assist with documents for the city council to obtain necessary certifications and approvals.

• Support efforts to maintain food safety and hygiene standards.

• Address customer complaints or concerns to ensure their utmost satisfaction.

• Ensure prompt and efficient customer service.

• Effectively handle all managerial tasks during shifts.

Requirements

• Work experience in any position for 3 years or Level 4 qualification.

• Any relevant qualification in hospitality will be an advantage.

• Any work experience in a food outlet position is advantageous.

• Must be available to work on weekends, public holidays, and split shifts.

• Demonstrated ability to work independently.

• A genuine passion for hospitality and a commitment to contribute to the team’s success.