Stakeholder Communications Manager

Fantastic opportunity for a Stakeholder Communications Manager

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

• Competitive remuneration package plus company vehicle
• Free access to Marram health care benefits and discounted holiday homes
• Discounts for Samsung, Repco, PB Tech, Gym memberships and more!
• $500 bonus for current employees who refer a friend to Downer
• Progression and development programs on offer including our inspiring leader's programme for top performers

Te kōwhiringa | The Opportunity

We're looking for someone who know how to build real relationships, communicate clearly, and keep stakeholders informed and supported throughout project delivery.

This role sits at the heart of our Canterbury operations. You'll be the link between our project teams and the people affected by our work - making sure communities, property owners, councils and clients are kept informed, listened to, and supported throughout.

If you're someone who can juggle multiple priorities, handle tricky conversations with confidence, and genuinely cares about customer experience, this could be a great fit.

Key Responsibilities:

• Develop and deliver stakeholder engagement and communication plans
• Be the trusted point of contract for stakeholders, ensuring clear, consistent communication
• Build strong, lasting relationships with councils, clients, and community groups
• Partner closely with delivery teams to minimise disruption and embed stakeholder considerations into planning
• Manager condition surveys, reinstatement activities, and property related matters end to end
• Anticipate risks, resolve issues early, and keep projects moving forward
• Protect project outcomes while maintaining positive community relationships
• Contribute to a shared 24/7 contact line (on rotation)
• Be available for occasional after-hours work and travel as required
• Provide stakeholder and client feedback to delivery teams to support continuous improvement
• Assist with capture planning and tender development to support future opportunities
• Identify and lead community engagement initiatives that strengthen local connections

Nga pūkenga matua | Important Skills

You're someone who enjoys working with people and knows how to build trust quickly. You're calm under pressure, solution focused, and comfortable managing competing demands without losing sight of the bigger picture.

You'll also bring:

• Experience in stakeholder engagement, communications, or community liaison
• Strong interpersonal skills - able to build trust and handle difficult conversations
• Clear, confident written and verbal communication
• Ability to manage multiple priorities and competing demands
• Experience in infrastructure, construction, transport or similar environments
• Familiarity with councils or working alongside public sector clients

Ko wai mātou | Our Organisation

Want to know more about what it is like to work at Downer? Then head to our People Site here!

Me pēhea ki te tono | How to apply

If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 732587

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.