Senior Technical Specialist

Ko mātou tēnei | This is Us

We run and support core messaging platforms at BNZ, with a strong focus on IBM MQ. This role is about owning and improving critical systems that the bank depends on — Not just keeping them running but making them better.

This is a heavily operational environment where stability matters. At the same time, there’s a strong push toward automation, reducing manual effort, and modernising how we deliver and support services.

Mō te Tūranga | About the Role

This is a permanent, full-time opportunity based in Wellington. This is a hybrid position with three days in the office and two days where you can work flexibly.

What are the day to day tasks the person in this role will complete?

• Own and support IBM MQ platforms in production.
• Troubleshoot and resolve incidents across distributed and mainframe environments.
• Drive automation to reduce manual effort and improve reliability.
• Work with engineers and product teams to deliver and improve services.
• Continuously improve platform performance, resilience and supportability.

What skills and experience are required for this role?

• 4+ years’ experience in the technology industry.
• Strong hands-on experience with IBM MQ.
• Exposure to iSeries and/or z/OS environments.
• Strong Linux and infrastructure fundamentals.
• Experience working in DevOps / CI/CD environments.
• Experience with Jenkins, Ansible, Terraform and containers.
• Strong focus on automation and scripting (Bash, PowerShell, etc.).
• Experience with AWS (preferred cloud platform).
• Solid understanding of networking fundamentals.
• Experience working in Agile environments with a product mindset.
• Ability to manage incidents and production issues end-to-end.
• Exposure to Infrastructure as Code and modern platform practices.
• Background in technology operations (monitoring and alerting).
• Experience delivering small to medium initiatives end-to-end.
• Strong communication and stakeholder engagement skills.
• Comfortable documenting systems and sharing knowledge.

What attributes will this person display to be successful in this role?

• Strong automation mindset — Always looking to remove manual work.
• Comfortable working across both legacy and modern platforms.
• Take ownership and follow things through to resolution.
• Pragmatic — focuses on outcomes rather than theory.
• Curious and proactive — digs into problems and looks for better solutions.
• Able to build relationships and work effectively across teams.

What should the applicant know before applying?

This is a hands-on engineering role with real accountability. You’ll be expected to own problems, improve systems, and drive automation — not just maintain the status quo.

If most of your experience is GUI-driven operations work rather than scripting and automation, this may not be the right fit.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

Applications for this vacancy close on Thursday 25 June 2026. We review applications as they are received and may close applications early.