Retail Store Shift Manager

We have an exciting opportunity for a Shift Manager to join our business based in Rotorua. We are seeking a motivated and responsible individual to supervise and coordinate store operations during assigned shifts, ensuring smooth daily functioning of the store in line with company procedures. This is a full-time position with a minimum of 30 hours and up to 40 hours per week. The role requires flexibility to work weekends, evenings, and public holidays as required by the business.

Job Duties

• Managing inventory levels, stock ordering, stock control, and stock replenishment during the shift.

• Managing store operations during assigned shifts to ensure efficient and profitable business performance.

• Maintain a clean and well-organised store environment

• Collaborate with the team to develop and maintain visually appealing product displays and promotional setups to boost customer interest and sales.

• You must establish procedures for purchasing products, developing marketing strategies to attract customers, and setting competitive prices during your shift.

• You will be responsible for creating and carrying out promoted activities, advertisements, and special offers to increase sales and customer awareness.

• You will be assisting customers with purchases and other financial activities to support business operations.

• Your responsibility will be monitoring expenses, and ensuring the business operates within its financial limits.

• Managing cash handling, banking, and end-of-shift financial reconciliations.

• Monitoring sales performance and implementing strategies to achieve sales targets.

• Ensuring high standards of customer service and resolving customer complaints.

• Provide a safe work environment for staff and customers

• Extraordinary leadership that inspires their team to achieve exceptional results

• You will be providing training, allocating duties and overseeing staff performance during your shift.

• You must ensure the workplace follows health and safety laws, maintaining a safe working environment, and addressing any hazards or risks.

• Compliance of tasks to the “stated” Health, Safety, Security and Environment (HSSE) policies and Food Safety Standards.

• Connect with and get involved in supporting local community groups

• Implementing company promotions and local marketing initiatives to drive sales growth.

• Should have at least 2 years of relevant industry Work Experience or Level 5 or higher qualification in any field

• Ability to work in a fast-paced environment and manage multiple tasks effectively

• Strong communication, interpersonal, and leadership skills

• High level of personal and professional organisational skills

• Good understanding of customer service standards and retail sales processes

• Clean Character background

• Zero tolerance of drugs at workplace

Salary can be negotiated as per your experience level between $30 to $35 per hour.

If you are interested in this role and you think this is the right position, then apply online with your updated CV and cover letter.