Regional Manager - Retail

• Key leadership position for the Southern region of Aotearoa
• Market leading employee benefits, including 4 Wellbeing days per year

Kiwibank was built to create a New Zealand-owned bank that serves Kiwi and challenges a system that too often works better for banks. We are 100% committed to being a bank that works for Kiwi. As we approach 25 years, we’re not slowing down. We will continue to challenge the status quo to make Kiwi better off. Back the bank that is working for Kiwi.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us.  Where making an impact matters.

As Regional Manager South Island, you’ll lead performance, capability, and engagement across a geographically dispersed branch network. You’ll take our Retail Distribution strategy and bring it to life across your region, ensuring leaders and teams are aligned, supported, and set up to succeed. You’ll work closely with stakeholders across the bank, using regional insights to shape decision making while maintaining disciplined, high-quality frontline delivery.

This is a highly visible leadership role where your impact will be felt through:

• Strong, consistent customer experiences across every branch
• High performing, capable leaders who are confident, coached, and connected
• Sustainable commercial performance, balanced with risk and long-term customer value
• High performing, capable leaders who are confident, coached, and connected
• The successful adoption of modern ways of working, including our One Flexi-team model

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us.  Where your expertise matters.

To succeed in this role, you’ll bring senior leadership experience within a large, complex retail, sales, or and service environment, with oversight of multiple locations or regions.

You will have proven experience with:

• Translating strategy into clear, practical execution at a regional level
• Confidence leading through change, while maintaining engagement, performance, and stability
• Using data and insights to inform decisions and drive continuous improvement
• Building and leading high performing leadership teams while balancing customer, performance, risk, and cost outcomes
• Strong stakeholder management skills, with the ability to influence across all levels
• Operating in regulated environments, with sound risk and compliance awareness
• Being curious and challenging the status quo

Most importantly, you’ll lead with authenticity and care, creating an inclusive environment where people feel supported, challenged, and able to do their best mahi. Above all we are looking for someone who embodies Kiwibank’s purpose and values, (Ngā Kauwaka), and someone who thrives in a vibrant and inclusive work environment.

Tono mai | Apply Now – Join our Kiwibank team and grow your career in an environment where you can belong.

Applications close on Friday 26 June 2026.

For more information, please see the attached Position Description: [PD]

Ko tātou tēnei - Hei hāpai ake i a koe | This is us.  Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us.  Where you and your whānau matter.

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.