Retail Store Manager

Job Details

Job Location: Auckland

Type: Permanent, Full time

Days required: Rotating roster, including weekends

Hours per week: 30 to 35 hours per week

Hourly Pay: $30-$35 per hour

We are seeking an experienced and motivated Retail Store Manager to oversee the daily operations of our busy store. The successful candidate will be responsible for ensuring smooth store operations, managing staff, maintaining excellent customer service standards, and driving sales performance.

Key Responsibilities

• Manage the daily operations of the retail establishment to ensure efficient and effective store performance.

• Manage and supervise staff, including recruitment, rostering, training, and performance evaluation.

• Develop and implement operational policies and procedures to improve efficiency and maintain high service standards.

• Monitor and analyse sales and financial data to identify trends and improve business performance.

• Manage the store’s finances, including budgeting, cost control, and financial reporting.

• Develop and maintain relationships with suppliers, including negotiating contracts and pricing.

• Plan and implement marketing and promotional activities to attract new customers and retain existing ones.

• Handle customer enquiries and resolve complaints, ensuring high levels of customer satisfaction.

• Ensure compliance with health, safety, and food hygiene regulations.

• Monitor inventory levels and coordinate purchasing and stock control.

Skills Required

• Minimum two years’ relevant experience OR a relevant qualification

• High attention to detail

• Strong leadership, organisational, and communication skills.

• Ability to manage a team and work effectively in a fast-paced retail environment.

To Apply

You must be either a New Zealand Citizen / Resident or on a valid visa and able to work full time.

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